to maintain a seamless technological environment for our company. The role of the SysOps Help Desk Associate is to provide tier 1... issues, the Help Desk Associate will escalate tickets to the appropriate teams for further resolution while delivering...
SysOps Help Desk Associate is to provide tier 1 support for hardware and software issues to all corporate users... are properly set up and maintained. For more complex issues, the Help Desk Associate will escalate tickets to the appropriate teams...