Job Description: What You'll Do Serve as front line contact for external customers by answering technical support... and maintain accurate and timely records on our ticket tracking system – Salesforce. Create support documentation to be used...
What You'll Do: Serve as front line contact for external customers by answering technical support telephone calls... accurate and timely records on our ticket tracking system – Salesforce. Create support documentation to be used internally...
to customer inquiries and providing technical support via phone, email, or chat. 4. Strong follow-up for field defect part reverse...
-oriented individuals to join our support team and help us provide exceptional service to our clients. Role Overview...: As a Customer Support Executive at SMS Magic, you will assist clients with technical issues, respond to inquiries, and ensure smooth...
consolidated summary from customer site. Ticket follow up and resolution from customer site. All kinds of maintenance support... to customer support. Follow up with the appropriate team for issue resolution." Requirements: Maintenance process Knowledge...
in Application support, operations, ITIL, experience in .NET, including latest version, with the majority of this experience in C...
Job Description: What You'll Do What to write in this section. Write no more than 3-4 sentences. It’s common to write too much and make Job Postings too long to capture candidates' attention – brevity is what works best and is most inc...
What You'll Do: What to write in this section. Write no more than 3-4 sentences. It’s common to write too much and make Job Postings too long to capture candidates' attention – brevity is what works best and is most inclusive. Focus ...
Job Description: What you’ll do: This is an entry level position. Utilizes varying technology (Adobe, Microsoft Office,Salesforce etc.) to accurately create Technical documentation, such as Operation and Maintenance (O&M) Manuals and Su...
Key Responsibilities Technical Troubleshooting: Diagnose and resolve hardware, software, and network-related issues. Provide step-by-step technical guidance to clients via emai...
Sr. System Engineering Supervisors are responsible for execution and management of all engineering activities for the projects / region assigned to them within the agreed schedule & budget, quality as per customer expectation. Responsibil...
Job Description: Job Title: Support Engineer, AVP Location: Pune, India Role Description Represent the... Production Support organization on company-wide project teams. Monitor process and software changes that impact production...
We are seeking an experienced L2 Application Production Support Engineer with a strong IT background in handling...-paced 24x7 support module. This role demands strong analytical, communication, and coordination skills to ensure high...
What you'll do The IT Operations Engineer supports in the delivery of tasks and activities that manage customer... in line with Customer Services Management strategy. The IT Operations Engineer conveys a good understanding of established...
What you'll do The IT Operations Engineer supports in the delivery of tasks and activities that manage customer... in line with Customer Services Management strategy. The IT Operations Engineer conveys a good understanding of established...
We are looking for a DevOps Engineer who is a key role in our organization, responsible for deploying, automating..., etc.) will be advantage Job Family Group: Technology Job Family: Applications Support Time Type: Full time Citi is an equal...
Engineer (L1) | Night Shifts - US EST & PST The Product Support Engineer is part of the Global Customer Support Team..., responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via...
Engineer (L1) | Night Shifts - US EST & PST The Product Support Engineer is part of the Global Customer Support Team..., responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via...
Engineer (L1) | Night Shifts - US EST & PST The Product Support Engineer is part of the Global Customer Support Team..., responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via...
Engineer (L1) | Night Shift - US EST and PST The Product Support Engineer is part of the Global Customer Support Team..., responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via...