Job Description: ROLE SUMMARY: The Tier 2 Technical Support Specialist responds to service tickets and requests... for local and remote network support in order to meet service level agreements. Troubleshooting and resolving hardware, software...
, with paid time off, flexible working hours, and a work from home environment. We support employees with their own industry..., exercise classes, Women at TrustArc ERG, and many more. All of our above initiatives and employee support is in line...
IOS configurations in order to adhere to a detailed network system design. Remote or on-site support for new call center... builds. A passport is required as some global travel will be required to support call center builds. Ongoing Standardization...
Responsibilities: Production Support Incident Management Problem Management Change Management Working closely with Call Center agents... Qualifications: Experience in a production support role with an understanding of incident, problem, and change management processes...
in a contact center environment. Proficiency in IVR/ACD scripting languages (e.g., JavaScript, Python) to customize call flows... across departments and levels. Responsibilities: Implement, configure, and support Nice CXone software for unified communications. Manage...
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing... for any customer matters which require complex troubleshooting beyond that which the Technical Support Specialists can provide...
Responsibilities: Production Support Incident Management Problem Management Change Management Working closely with Call Center... in a production support role with an understanding of incident, problem, and change management processes Knowledge of ServiceNow tool...
Responsibilities: Production Support Incident Management Problem Management Change Management Working closely with Call Center... in a production support role with an understanding of incident, problem, and change management processes Knowledge of ServiceNow tool...
Center. We're on a mission to redefine the financial landscape with innovation, creativity, and customer-centric solutions..., Development, and Production Support teams to meet agreed-upon deliverables. We're looking for someone who: Has experience...
Description Essential Duties & Responsibilities: Manage, update and enhance Microsoft System Center Configuration.... Strong troubleshooting, analytical and problem-solving skills. Ability to work independently, learn and support new technologies and provide...
To support the successful deployment, maintenance, development, integration, and use of the infrastructure environment... or familiarity with IBM AS400 is a must Willing to work on a shifting schedule (24x7 support) Entry Level / Junior, Apprentice IT...
and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being... Analyst is responsible for providing technical support across Enterprise Infrastructure. This role supports key project driven...
Description : SUMMARY The role involves providing daily support for incidents, requests, new hires, and feature... support of all incident, request, new hire, call routing, call flow and other feature administration. Perform Daily/Weekly...
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global... clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world...
: Routing and switching Data Center infrastructure solutions: Cisco (R&S), F5 (LTM, APM, ASM), Palo Alto (NGFW + IDS/IPS.../scripting languages and frameworks knowledge and experience, in support of automation (Python, Ansible, etc.) Additional...
servers for the customer and internal use. Communicate with clients, vendors and product support. Client Tier-2 Support...: understand routing protocols such as BGP, OSPF, RIP, understand the notion of ACL’s Network address translations, Data center...
through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center... from Singapore, Europe, and North America. Exposure to the latest modern technologies and tools. Strong support and access...
Title: Quality Engineering Consultant based in Deloitte Consulting Philippines Delivery Center Are you ready... Engineering, Information Technology, or equivalent Minimum 2+ years of experience as a Manual or Automation Test Engineer...
Schneider Electric. What will you do? Lead a growing team of Data Scientist, Data Engineer, Data Analyst and Data... organizational strategy for people, data governance, data maturity and technology to support the Global Hub's vision of creating the...
Schneider Electric. What will you do? · Lead a growing team of Data Scientist, Data Engineer, Data Analyst and Data... organizational strategy for people, data governance, data maturity and technology to support the Global Hub’s vision of creating the...