Optimization modules in ServiceNow. You should have a deep overall knowledge of ITSM and ITIL methodologies as they relate.... - 3+ years' experience working with ServiceNow in an enterprise environment, with a deep understanding of the core ITSM...
methodology deliver best practice services and increased service value. This position reports to the (Sr. Manager of IT Service... process analyst or lead. Familiar with ServiceNow ITSM (any prior experience is a plus). Good understanding of scrum process...