Professionals, Supervisory / Management Required Qualifications Bachelor's degree or equivalent combination of experience...+ years Experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented...
to hardware, software, and network access. Utilize USDA’s IT service management (ITSM) system (e.g., BMC Remedy Helix... or ServiceNow) to document, track, and monitor issues for timely resolution. Update tickets regularly with troubleshooting steps...
troubleshooting. Experience with IT service management systems, particularly BMC Remedy Helix or ServiceNow. Proficient in Active... system (e.g., BMC Remedy Helix or ServiceNow), ensuring all details are documented accurately. Troubleshoot user problems...
and software. Advanced experience with common IT service management tools (e.g., ServiceNow, BMC Remedy) and remote support tools..., Supervisory / Management Required Qualifications Bachelor's degree or equivalent combination of experience/training...
for monitoring network services and responding to events and alarms, supporting the incident management process, including defining... the impact, properly escalating, and resolving incidents. Manage the NOC Tier 1 & 2 Analysts Analyst to make sure NOC...
management and business analyst skillsets within the role as the position requires the ability to work with diverse cross..., Nucleic Counters, Mixer, Filler, FIT, Veeva Document Management System, Infinity, ServiceNow and emerging technology...
a passion for IT, validation, and compliance. Project management and business analyst skillsets within the role as the position..., Nucleic Counters, Mixer, Filler, FIT, Veeva Document Management System, Infinity, ServiceNow and emerging technology...
, Filler, FIT, Veeva Document Management System, Infinity, ServiceNow, and emerging technology is preferred..., problem, and asset management PURPOSE AND SCOPE OF POSITION: The Benchtop Support specialist position will be responsible...
developer or software business analyst, preferred. Understanding of ITIL Change Management processes, preferred. Proficient..., timelines, and the overall quality of the SDLC and Release Management processes are considered and followed. The Senior Release...
of escalation for complex incidents. Briefs federal and internal management and stakeholders on the status of an incident; produces... years related experience. Must have CompTIA Security+ , CompTIA Cyber Security Analyst+or equivalent. Excellent written...
Experience developing on IT Service Management platforms like BMC Remedy, ServiceNow or Atlassian Relevant certifications, e.g...+ years of experience with Service Management on platforms like BMC Remedy or ServiceNow 2+ years of experience building...
! JOB SUMMARY The Inter-Enterprise Systems Analyst and Senior Systems Administrator is responsible for the lifecycle management... such as ServiceNow administration, UNIX, Windows, and IBM platforms Experience working within an ITIL framework or similar operating...
, integrity, and security of database systems. This role involves the installation, configuration, and management of database... database strategies, managing Database Management Systems (DBMS), and consulting with applications analysts and end-users...
in problem management activities which includes performing diagnosis, troubleshooting and critical thinking to solve or fulfill... needs of medium and high complexity; utilizing knowledge management and escalating issues when necessary. Responsible...
in problem management activities which includes performing diagnosis, troubleshooting and critical thinking to solve or fulfill... needs of medium and high complexity; utilizing knowledge management and escalating issues when necessary. Responsible...
A senior-level Desktop Engineer Support Analyst position is open for our client in South Jersey. This contract role... position requires strong technical skills, project management experience, and the ability to communicate effectively with end...