of desktops, laptops, printers, and all peripherals. Serve as a delegated administrator for the client ID system responsible... with their IT requests using the ServiceNow ticketing system. Monitor requests and document the resolutions in the ticketing system...
and Android), which includes working support tickets submitted through ServiceNow, deploying updates and applications through... PowerShell, MS Graph, ServiceNow, or Power BI, and adhere to ITIL practices for incident, problem and change management...
satisfaction. Team Description The Global Techbar team provides top-notch technical support and customer service... service delivery. Our team focuses on managing employee technology issues, enhancing customer relationships, and supporting...
& Experience AWS Solutions Architect certificate(s) Solutions Architect Software Development Engineer Systems Administrator... ServiceNow developer or engineer experience What You Will Be Doing Overseeing each phase of software application development...
primary administrator for the Nuvolo Health Technology Management (HTM) application on the ServiceNow platform. Manage data... of a collaborative team to solve customer issues and support mission-critical healthcare applications and systems. The IT Analyst...
Job Description BAE Systems is looking for an IT System Administrator to join our Application Solutions team... Service Management Concepts and Systems, ServiceNow Preferred Operational support experience including troubleshooting issues...
logged. Meet published SLAs for incidents and problems. Provide excellent customer service and support to end-users..., process, and data issues Solid understanding of designing Salesforce custom reports. Demonstrated strong customer service...
Hickam, Honolulu, Hawaii. The customer based out of Honolulu, Hawaii creates, manages, and supports IT solutions... for our customer, its mission and its 5,000+ customers throughout the Pacific theater. Our team solves challenging technical problems...
ServiceNow Administrator (CSA), Application Developer (CAD), Implementation Specialist (CIS), CISA, CPA, CPP, or related... responsibility of ServiceNow Senior Product Manager, collaborating closely with business leaders, stakeholders, and technical teams...
. Address and resolve escalated customer service issues, ensuring positive interactions and support for campus technology users..., for efficient operations. Utilize and manage the ServiceNow system for tracking, reporting, and analyzing service requests...
Administrator (RHCSA) Location: Chantilly, VA (On Customer Site) US Citizenship Required GDIT IS YOUR PLACE: 401K with company.... The Contractor team shall decompose customer requirements into technical solutions. The Contractor team shall include...
Job Description: Desktop Support Technician Position Summary: We are seeking a skilled and customer-focused Desktop... of customer satisfaction. Key Responsibilities: Provide first-level support to users for hardware, software, and network...
Harbor Hickam, Honolulu, Hawaii. The customer based out of Honolulu, Hawaii creates, manages, and supports IT solutions... for our customer, its mission and its 5,000+ customers throughout the Pacific theater. Our team solves challenging technical problems...
and create and resolve problem tickets for service issues (in ServiceNow). Provide clear, concise, and customized documentation... Administrator for a large scale Office365 GCC environment (60,000+ seats) is strongly preferred, but not required. Five (5) years...
all assigned IT incidents using ServiceNow ticketing system (workload average of 25 to 35 incidents a day). Escalate incidents... lists, mobile devices, and mailboxes within Microsoft Exchange Administrator console. Troubleshooting Microsoft Windows 10...
support of the ServiceNow platform and identify system deficiencies and recommend solutions Provide Administrator functions... and curating ServiceNow Knowledge Base articles Responsible for day-to-day production support of the platform and process...
certifications: Certified ServiceNow Administrator Certified ServiceNow Developer Effective communicator at all levels...: CACI is seeking a ServiceNow ITOM Engineer in support of the Enterprise Information Technology as a Service (EITaaS...
Description: Systems Administrator is responsible for providing Desktop Support Services to Department of State... to issues identified by customer. Support in the planning, installation, security and breakdown in support of standing up new...
of which are in a leadership/advisory position. SailPoint, ServiceNow and MS Office knowledge Required Certifications: Epic Security... Certification Epic Data Courier Mover Badge or Data Courier Administrator certification Essential Functions: IAM Lifecycle...
: Communication Skills Creative Problem Solving Powershell Certification Required: ServiceNow Certified System Administrator... consulting in the definition, design, and creation of a database environment Analyzes customer requirements and provides...