. Address and resolve escalated customer service issues, ensuring positive interactions and support for campus technology users..., for efficient operations. Utilize and manage the ServiceNow system for tracking, reporting, and analyzing service requests...
of customer service. The successful candidate will have advanced technical expertise, strong leadership skills, and experience... exceptional customer support. Responsibilities Supervises and coordinates activities of IT Service Desk Specialists...
+ Years of experience in Systems Administrator-Servicenow Strong understanding of Service now module Should able to work...Job Role : System Administrator - Service Now Job Location : Dallas County, Texas (USA) Job Description : 6...
GENERAL SUMMARY: The Configuration Specialist will act as administrator for the Genesys system in an omnichannel call... understanding of customer service processes. Thorough understanding of change control processes & IT Best Practices. Excellent...
. We are hiring for a Cybersecurity Policy Analyst – active TS/SCI Clearance to support our government customer based in Springfield... administrator, patch manager, cyber engineer, etc.). Demonstrated, hands-on proficiency and expertise in the following areas...
Administrator (RHCSA) Location: Chantilly, VA (On Customer Site) US Citizenship Required GDIT IS YOUR PLACE: 401K with company.... The Contractor team shall decompose customer requirements into technical solutions. The Contractor team shall include...
in Certified ServiceNow Administrator (CSA), Certified Implementation Specialist (CIS-Risk and Compliance and CIS-TPRM... these qualities. Technology Consulting, Non-Financial Services, Consultant - ServiceNow: Primary location for this role...
, security plus, security +, securityplus, CND, SSCP, CCNA security, GSEC, security+, admin, administration, administrator..., system, systems, sys, relocation, relo, help desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password...
, testing, etc. Implement and promote customer service best practices. Coordinate and balance scheduling for special projects..., or a related field. Relevant certifications (e.g., Microsoft Certified: Identity and Access Administrator Associate) required. 5...
plus, security +, securityplus, CND, SSCP, CCNA security, GSEC, security+, admin, administration, administrator, system, systems, sys..., relocation, relo, help desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk, troubleshoot...
Pearl Harbor Hickam, Honolulu, Hawaii. The customer based out of Honolulu, Hawaii creates, manages, and supports IT... technical problems that enable our Customer to realize critical and time sensitive C2 strategies. Responsibilities: Enterprise...
Harbor Hickam, Honolulu, Hawaii. The customer based out of Honolulu, Hawaii creates, manages, and supports IT solutions... for our customer, its mission and its 5,000+ customers throughout the Pacific theater. Our team solves challenging technical problems...
, telephones, and basic network access. Monitor incident queue dashboard and resolve all assigned IT incidents using ServiceNow..., and mailboxes within Microsoft Exchange Administrator console. Troubleshooting Microsoft Windows 10 including performance...
Job Description: Desktop Support Technician Position Summary: We are seeking a skilled and customer-focused Desktop... of customer satisfaction. Key Responsibilities: Provide first-level support to users for hardware, software, and network...
and create and resolve problem tickets for service issues (in ServiceNow). Provide clear, concise, and customized documentation... Administrator for a large scale Office365 GCC environment (60,000+ seats) is strongly preferred, but not required. Five (5) years...
in the work log of tickets and work order within ServiceNow or other ticket documentation application. Utilizes stored... experience in a Customer Service focused environment, preferably in healthcare One-year experience with hands-on installation...
government customer to build and maintain the base operating systems and applications supporting a mobile workforce..., system engineering integration and test plans. Responsibilities: Perform hands-on Microsoft system administrator...
as PowerShell, Python, Ansible, Terraform, etc. Linux Administrator competency Strong business engagement and customer... Protection/Backup technologies and methodologies including recovery processes j. Windows Administrator Functions Management...
Sustainment Engineer is a Junior Systems Administrator that has IT Service Management (ITSM) platform administration experience... as a Service (SAaaS) instance of ServiceNow. This position does not require shift work but may require being on-call on a scheduled...
, System Administrator, or related roles Must be able to obtain a Secret Clearance: Current and active Secret Clearance...), CCNA Security, Red Hat Certified System Administrator (RHCSA), etc) In-depth knowledge of Windows operating systems...