in software licensing and compliance Proficiency in asset management software and tools including ServiceNow; Microsoft SCCM...
with users to assist with password resets and document reported IT issues using platforms like ServiceNow to generate new support... troubleshooting. Accurately document user-reported IT issues in ServiceNow or similar ticketing platforms. Maintain a positive...
with flow and/or resolution of incidents and service requests in ServiceNow Partner with global IT colleagues on defining...
with flow and/or resolution of incidents and service requests in ServiceNow Partner with global IT colleagues on defining...
school diploma or GED equivalent and 6+ years of relevant experience Operational experience with ServiceNow Experience...
+ years relevant experience or 6+ years of relevant experience Operational experience with ServiceNow Experience in the...
etc., according to needs in specific areas of integration with other modules. Use ServiceNow & other ITIL tools to effectively manage the day...
management) processes. Microsoft Office Suites; SharePoint; Nessus, AWS Tools, Xacta, ServiceNow, Archer, Microsoft Hyper...