and continuous improvement. Operational & Support Responsibilities: Serve as an escalation point for complex ServiceNow tickets...
and ABM) Knowledge of Okta and Zoom is advantageous. Previous experience of ServiceNow is beneficial. An Understanding...
and process request assistance and critical issue management using ServiceNow ticket system to track Assist subject matter...
on experience in implementation, configuration, and management of SAM tools like ServiceNow, Snow License Manager, Flexera FNMS..., such as Certified Software Asset Manager (CSAM) or Certified IT Asset Manager (CITAM), CIS-ServiceNow SAM Pro, FinOps or equivalent...
and ABM) Knowledge of Okta and Zoom is advantageous. Previous experience of ServiceNow is beneficial. An Understanding...
ServiceNow for Incident Management a plus Superb communication skills (verbal, written, listening), and high proficiency...
with ServiceNow Qualifications & Experience Essential Minimum Overall experience of 3-4 years in Access Management area.... ServiceNow experience. Technical graduate. We are open to considering flexible working requests in line with organisational...
Qualifications: Practical knowledge of ITIL. Experience in a ticketing system, preferred ServiceNow (incident, problem, change...
ServiceNow for Incident Management a plus Superb communication skills (verbal, written, listening), and high proficiency...
, ServiceNow and Proofpoint. Equal Opportunities We are committed to creating a workplace that values equality, diversity...
in ServiceNow Troubleshoot and resolve common IT issues, including password resets, account lockouts, and software installations... Familiarity with Windows 10, Active Directory, and ServiceNow ITSM tool Basic understanding of the ITIL Framework (certification...
. Analyse KPIs using SFDC dashboards and NPS data to drive service enhancements. Oversee ServiceNow development to increase... initiatives. Proficiency with ServiceNow and reporting tools. Preferred Skills Background in global service management...
essential. -Strong stakeholder management and communication. -Resilient. -Experience and / or knowledge of ServiceNow...