the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing...) are categories that are assigned to ServiceNow employees depending on the nature of their work. . Equal Opportunity Employer...
the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing... realization for GenAI technology within AI Lighthouse accounts through hands-on delivery of ServiceNow's GenAI capabilities...
to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow...: Experience working as a ServiceNow Application Architect, carrying out system maintenance and upgrades. Experience using...
desired. Experience with ServiceNow IT Service Management platform, or similar Service Desk request management platforms...
, if needed Provide users with regular updates via telephone and the service management platform (ServiceNow) Ensure the tickets...
following customer service solutions: Zendesk, ServiceNow, Live Person, RightNow, Microsoft Dynamics, Intercom, Siebel, Oracle...
experience within a globally based company (ie. Adobe, Google, Apple, Facebook/Meta, Workday, ServiceNow, major banking...
, leveraging tools such as ServiceNOW, Jira, LeanIX, and knowledge databases to deliver high-quality operational assistance...
. Troubleshoot/Investigate and rectify circuit connection errors & circuit/hardware down scenarios using ServiceNow ticketing system...
are met by timely task resolution & high standard of ticket management through ServiceNow ticketing system Take ownership to resolve...
and Chrome OS software and hardware for end users through service desk walk-ups, chat, video conference and ServiceNow... resolutions through the ServiceNow ticketing system. Break/fix resolution for AV software and hardware Examines, designs...
proactive service monitoring and ITSM tools such as ServiceNow. Collaboration & Compliance: Significant experience working...
on the ticket in ServiceNow, detailing diagnostic and troubleshooting steps performed, and the resolution; where necessary... ServiceNow experience or similar service management tool Mac support experience What we offer As part of this role, you'll...