Experience with ServiceNow workflow management system is preferred Experience with Cisco TMS, Control Hub, and the WebEx...
Overview GovCIO is currently hiring for a ServiceNow CMDB and Integration Architect. This position will be located... strategy and implementation initiatives on Integration, CMDB, and ITOM. Develop and maintain ServiceNow CMDB, ITOM...
Experience utilizing trouble ticket systems like ServiceNow Excellent customer service, writing and oral communication skills...
, handling tickets, service requests, knowledgebase updates, and asset management. Manage and resolve tickets in ServiceNow... records and compliance with policies. Utilize IT Service Management (ITSM) tools, specifically ServiceNow, to support...
and lifecycle refresh activities. Familiarity with ServiceNow a plus; provide updates in ITSM system to document problem resolution...
, ServiceNow, SAPARIBA, Box, Oracle ERP Expertise programming with languages such as Java, .NET, Python Experience working...
(e.g., BMC Remedy Helix or ServiceNow) to manage and document incident, change, and work order tickets, ensuring accurate... management tools, such as BMC Remedy Helix or ServiceNow, for ticket tracking and resolution. Advanced troubleshooting...
teams. Familiarity with federal IT service management platforms, including BMC Remedy or ServiceNow. Excellent...
system (e.g., BMC Remedy Helix or ServiceNow), ensuring all details are documented accurately. Troubleshoot user problems... troubleshooting. Experience with IT service management systems, particularly BMC Remedy Helix or ServiceNow. Proficient in Active...
that all program activities align with USDA objectives. Use the USDA ITSM system (such as BMC Remedy Helix or ServiceNow) to monitor... Helix or ServiceNow, for ticket tracking and management. Strong organizational skills with a proven ability to manage...
or ServiceNow) to document, track, and monitor issues for timely resolution. Update tickets regularly with troubleshooting steps... Remedy Helix or ServiceNow). Basic troubleshooting skills for common IT issues, including hardware and software problems...
Salesforce, PeopleSoft, ServiceNow, SAPARIBA, Box, Oracle ERP. Highly desired 5 Years · Expertise programming with languages...
available. Ensuring team tracking of all service requests through ServiceNow ticketing system to ensure skills and capacity for work... requested. Providing reports to management regarding requests made through ServiceNow Working with management to identify...
) Receives, manages, monitors, and documents tasks in ServiceNow Supports development of post meeting/event reports (e.g...
to an ITSM system (e.g., Ivanti Neurons, Cherwell, Remedy, ServiceNow), ensuring system redundancy is maintained throughout the... in Information Technology or a related field Proficiency in using recognized ITSM system like Cherwell, ServiceNow, Remedy...
, and workflow design, and automation tools (Power Automate, PowerApps, SharePoint, PowerBI, ServiceNow) preferred Desire to learn...
Azure, etc) Software as a Service (SaaS) Platforms development and customization (eg. Salesforce, ServiceNow, Microsoft...
activities. Familiarity with ServiceNow a plus; provide updates in ITSM system to document problem resolution progress and meet...
: Bachelor's degree Experience using ServiceNow Experience working with federal end-users Experience with Section 508... is required. What we offer: About Tripoint Solutions We are technology innovators, partnered with state-of-the-art providers, such as AWS, ServiceNow...
, or equivalent experience 7+ years of management experience managing a 7x24x365 technical staff Experience with ServiceNow...