to those clients. Escalating issues to the Senior Service Analyst and Head of Sector as required. Attend client and internal... within Production Support. The role works closely with the Service managers to deliver a high-quality service to our customers. Team...
is a senior role within the Production Support team and provides oversight and management for Service analysts and key expertise... and experience in all aspects all incident and problem management. The role works closely with the Service managers to deliver...
Job Description: Our client, a leading financial services firm has an exciting new role for a NAV Oversight Analyst... activities to ensure service delivery is maintained to agreed standards Oversight of third-party administrator; including...
is maintained and working efficiently and against agreed service levels. Issue Management – analyse, investigate, and allocate... for resolution and closure for all issues. Service Support – support the Service Managers in delivering FNZ services within KPIs...