in nature. Escalate Incident and Service Request tickets which are unable to be resolved to appropriate next-level resolver... and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on. About the Role . Assist Manager...
+, please read on. About the Role • Assist Manager in team operations and executions. Ensure team timely and quality team... and escalate recurring Incidents which are similar in nature. Escalate Incident and Service Request tickets which are unable...
Coordination and Collaboration (30%) Lead and coordinate the CSOC team to ensure high-quality service delivery and incident... CyberSecurity Operations Center (CSOC) team in Kuala Lumpur and Analyst in APAC area, ensuring the delivery of high-quality security...
) team in Kuala Lumpur and Analyst in APAC area, ensuring the delivery of high-quality security services and incident... level 2. Coordination and Collaboration (30%) Lead and coordinate the CSOC team to ensure high-quality service delivery...