as a Customer Support Team Lead or similar leadership role in customer service and in an ecommerce setting. Strong technical...Job Title: Customer Support Team Lead Location: Remote Job Type: Full-Time Contractor About Us: We are committed...
of satisfaction for Sophos customers. As a Customer Success Team Lead, you will be responsible for leading a team of Customer Success... for your team on the Sophos products and Customer Success operations, staying updated on the latest best practices to enable...
of satisfaction for Sophos customers. As a Customer Success Team Lead, you will be responsible for leading a team of Customer Success... for your team on the Sophos products and Customer Success operations, staying updated on the latest best practices to enable...
Project Lead and Director of Customer Care ) and other Team Leaders (End of shift report). Be flexible to manage any other ad... Performance Minimise response times in order to increase customer satisfaction. Work with our RTA team to ensure service levels...
in an effective manner. Reporting to the Project Lead and Director of Customer Care ) and other Team Leaders (End of shift report... Performance Minimise response times in order to increase customer satisfaction. Work with our RTA team to ensure service levels...
. QUALIFICATIONS: At least 3 years of experience as a Customer Service Team Lead in a BPO environment, preferably in a healthcare.... We are looking for a dedicated and experienced Healthcare Front Desk Associate Team Lead to oversee a team of front desk associates. The Team Lead...
in an effective manner. Reporting to the Project Lead and Director of Customer Care ) and other Team Leaders (End of shift report...Key Responsibilities: Managing the daily operations of the contact centre Ensure staff levels are in line...
Job Description POSITION TITLE: Team Leader, Consumer Direct Operations - Call Screeners - APAC Position Summary The... Team Lead is responsible for supervising, coaching and motivating a team of Call Screeners to achieve performance targets...
Job Description As a Support Team Lead at Staff4Me, you will be responsible for managing the daily operations of the... Responsibilities: Oversee the daily operations of the support team, ensuring high levels of customer service and responsiveness...
Job Description NCRVoyix is seeking for an enthusiastic and detail-oriented Accounts Payables Team Lead (Subject Matter... and go live of our new Financial Shared Service Center for AP in Cebu, Philippines Lead and supervise the Accounts Payables...
Job Description: Job Description As a Support Team Lead at Staff4Me, you will be responsible for managing the daily... operations of the support team, ensuring that all customer inquiries and issues are addressed promptly and effectively...
(I2C) Senior Team Lead to oversee and guide multiple I2C teams and their respective Team Leads in managing the migration... operations. Lead the implementation of technology and system upgrades, ensuring smooth adoption by teams. Drive continuous...
. Experience: 2-4 years of customer service experience, preferably in banking operations or financial services. Minimum of 2-3... years in contact center operations with financial or banking-related accounts. Proven experience managing a team of 20...
Indicators (KPI) reports and track team performance. Supervise the daily activities of support/service/operations teams. Tasks... with us. An Accounts Payable Team Lead supervises direct reports in doing their AP tasks and ensure the team delivers work in an efficient...
A credit and collections team lead manages a team's operations and performance, with the goal of achieving targets... for accounts receivable (AR). They also ensure that the team adheres to service level agreements (SLAs) for credit risk management...
About the job Enrollment Definitions Team Lead (Officer) About the Job Locations: Makati and Taguig Corporate... is looking for experienced professionals to join us in Makati and Taguig for the role of Enrollment Definitions Team Lead. In this role...
About the job Documentations Team Lead (Officer) About the Job Locations: Makati and Taguig Corporate Title... professionals to join us in Makati and Taguig for the role of Documentations Team Lead. In this role, you will be part of a team...
About the job After-Sales Team Lead (Officer) About the Job Locations: Cebu Corporate Title: Assistant Manager... professionals to join us in Cebu for the role of After-Sales Team Lead. In this role, you will ensure all after-sales support...
to ensure the team meets the Service Level Agreements and KPIs, builds a highly effective team through continuous coaching... processes and new team member training Performs task allocation/scoping and capacity analysis Helps lead process improvement...
Billing Team Lead to oversee our billing operations and ensure our clients' timely and accurate invoicing. The ideal candidate... will have excellent attention to detail, strong analytical skills, and the ability to manage a team. The Billing Team Lead will create...