Job Description POSITION TITLE: Team Leader, Consumer Direct Operations - Call Screeners - APAC Position Summary The... Team Lead is responsible for supervising, coaching and motivating a team of Call Screeners to achieve performance targets...
in an effective manner. Reporting to the Project Lead and Director of Customer Care ) and other Team Leaders (End of shift report...Key Responsibilities: Managing the daily operations of the contact centre Ensure staff levels are in line...
– Operations Department: Capital Markets ***OR*** CMG JBS Team Leader What this job involves: Standing at the forefront... of team delivery. As the person in charge, you will assemble and lead a team, and establish effective working procedures...
About the job Enrollment Definitions Team Lead (Officer) About the Job Locations: Makati and Taguig Corporate... is looking for experienced professionals to join us in Makati and Taguig for the role of Enrollment Definitions Team Lead. In this role...
About the job Documentations Team Lead (Officer) About the Job Locations: Makati and Taguig Corporate Title... professionals to join us in Makati and Taguig for the role of Documentations Team Lead. In this role, you will be part of a team...
to ensure the team meets the Service Level Agreements and KPIs, builds a highly effective team through continuous coaching... processes and new team member training Performs task allocation/scoping and capacity analysis Helps lead process improvement...
support to global stakeholders (e.g. NAR, EuroAsia) Job Description The Account Receivable Team Lead is responsible... with the Order to Cash Service Delivery Leader and Order to Cash Global Process Owners to define and implement necessary...
any issues to Group Compliance and Export Controls team. Service Level Agreements / Metrics ...Deliver performance that meets... measurements for BP Due Diligence operations. Participate in negotiating service level agreements with business stakeholders...
at the forefront of team delivery. As the person in charge, you will assemble and lead a team, and establish effective... and meetings with stakeholders. Duties and Responsibilities: Manage the team to ensure that service delivery standards...
desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries... primary focus of this role is leading a team of Technical Support Representatives as they assist Tier 1 Support to ensure the...
Job Description: POSITION TITLE: Team Leader, Consumer Direct Operations - Call Screeners - APAC Position Summary...: The Team Lead is responsible for supervising, coaching and motivating a team of Call Screeners to achieve performance...
Johnson & Johnson is recruiting for a GS Finance Accounting Sr. Team Lead, located in Paranaque Philippines. At J&J... requirements for respective areas. Lead Accounting team Support auditors and legal authorities with the execution...
and Quality that's the TASQ guarantee! Website: Purpose of the Role: The primary role of a Team Lead in Operations... is to manage an assigned team of individual contributors in meeting or exceeding customer service level agreement, completion...
communication and escalate any issues to Group Compliance and Export Controls team. Service Level Agreements / Metrics... service level agreements with business stakeholders. Leadership and Management ▪ ...Plan, organize, lead and control the...
Lead, Customer Support Job Summary The Customer Support Team Lead is responsible for leading and managing a team... delivery of high-quality support to customers while maintaining operational efficiency. The Team Lead plays a crucial role...
The team is under the Global Finance of Vestas Shared Services Centre. The Finance Shared Service Center is comprised... Systems Responsibilities Provide supervision and leadership for a team size of 10-12 staff handling Finance operations...
As a member of the Sales Team, you will be given complete autonomy over your work and decision-making. This position... right opportunities, this may be the right team for you. Your Role In this role, you will be expected to acquire new...
of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the... world's most sophisticated clients using leading technology and exceptional service. Major Duties Manage the work flow...
Education and Other Requirements: Minimum experience of 4 years with customer service in the BPO/BPM industry Bachelors... degree in any course A minimum of 3 years in the role of a Team Leader MUST HAVE HANDLED A TEAM OF AGENTS DOING VOICE...
to policies and processes impacting the operations. Manages a team of CCR's in the optimal execution of operations activities...Responsible for serving as the operations point of contact in for day-to-day operations, including but not limited...