and metrics that provide real-time visibility into system health and performance. Implement logging strategies that enable quick... and SLIs: Work with product and engineering teams to define and implement Service Level Objectives (SLOs) and Service Level...
and preventing disruptions. With a client base of over 3,000 customers and managed service providers, the company ensures secure... operations at scale. They are looking to bring on a full-time Manager/Lead of MDR to their San Jose office. Required Skills...
overall leadership to the Customer Service & E-Commerce programs; this means you are accountable for the checkout experience..., excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics...
Job Description We are seeking an experienced and dynamic Food Service Manager to oversee and support a high-volume..., multi-location food service account. In this role, you'll oversee daily operations across multiple locations, ensuring...
Job Description We are seeking an experienced and dynamic Food Service Manager to oversee and support a high-volume..., multi-location food service account. In this role, you'll oversee daily operations across multiple locations, ensuring...
, streamline our existing processes, and align our service delivery on a global scale while retaining the ability to provide... employee experience. You will lead growing teams based in North America, APAC, and EMEA hubs, driving innovation, collaboration...
, mobile APIs, telemetry processing, service metrics and more. In this role, you will: Design and build scalable...We are looking for a Staff Software Engineer to lead the development and scaling of our cloud services and APIs...
more than 65,000 companies, from startups to public companies, that rely on Freshworks software-as-a-service to enable...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
employees and 28,000+ customers across 70+ countries. Overview Verkada is seeking a Senior Product Manager to lead the... service Improve trial-to-paid conversions through seamless onboarding and setup experiences for customers Simplify...
more than 65,000 companies, from startups to public companies, that rely on Freshworks software-as-a-service to enable...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
more than 65,000 companies, from startups to public companies, that rely on Freshworks software-as-a-service to enable...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
, and Customer service) to ensure product experience aligns with overall product strategy. Lead user research to understand user... as a global design lead, you will support our regional teams and will play a crucial role in defining and executing best in class...
, and Customer service) to ensure product experience aligns with overall product strategy. Lead user research to understand user... as a global design lead, you will support our regional teams and will play a crucial role in defining and executing best in class...
more than 65,000 companies -- from startups to public companies - that rely on Freshworks software-as-a-service to enable...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
more than 65,000 companies -- from startups to public companies - that rely on Freshworks software-as-a-service to enable...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
more than 65,000 companies -- from startups to public companies - that rely on Freshworks software-as-a-service to enable...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
Zoox is seeking an experienced Technical Recruiting Manager to lead one of our teams focused on hiring engineering..., you will lead and mentor a group of recruiters and recruiting leaders, fostering a collaborative and high-performing environment...
. In this role, you will: Lead and manage a team of Operations Program Managers (OPMs) responsible for production of complex... between different production stages up and down the chain. Lead and manage a team of Supply & Demand Planning Managers (SDPMs...
more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable...-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...