Administer the ManageEngine tools like OpManager, End Point central and Service Desk Plus - any two tools is mandatory... Must have 2+ year of experience on Manage Engine OpManager and Service Desk Plus Good understanding on monitoring and ITSM...
Responsible for design, develop solutions for external clients for their business needs including technology, service... support to business requirements. o Specializing in network design, architect End-to-End Transformation / Managed service...
with Salesforce.com Field Service Management, Case Management and/or Call Center. Minimum 2-3 years of direct hands-on experience.... Job Description Primary Function of Position This position primary role is to work closely with the larger Customer Service / Field Service...
Responsible for design, develop solutions for external clients for their business needs including technology, service... support to business requirements. o Specializing in network design, architect End-to-End Transformation / Managed service...
. Familiarity with support processes such as Problem, Change, Incident, and Service Level Management. Required skills include...
of all activities undertaken with respect to the ticket in the case log of the service/Incident management tool Help in preparing... from a problem management perspective Ensure response & resolution of most of the incidents and service requests Ensure response...
of all activities undertaken with respect to the ticket in the case log of the service/Incident management tool Help in preparing... from a problem management perspective Ensure response & resolution of most of the incidents and service requests Ensure response...
of all activities undertaken with respect to the ticket in the case log of the service/Incident management tool Help in preparing... from a problem management perspective Ensure response & resolution of most of the incidents and service requests Ensure response...
Responsible for design, develop solutions for external clients for their business needs including technology, service... support to business requirements. o Specializing in network design, architect End-to-End Transformation / Managed service...
of all activities undertaken with respect to the ticket in the case log of the service/Incident management tool Help in preparing... from a problem management perspective Ensure response & resolution of most of the incidents and service requests Ensure response...
Responsible for design, develop solutions for external clients for their business needs including technology, service... support to business requirements. o Specializing in network design, architect End-to-End Transformation / Managed service...
Responsible for design, develop solutions for external clients for their business needs including technology, service... support to business requirements. o Specializing in network design, architect End-to-End Transformation / Managed service...
Responsible for design, develop solutions for external clients for their business needs including technology, service... support to business requirements. o Specializing in network design, architect End-to-End Transformation / Managed service...
such as Problem, Change, Incident, and Service Level Management. Required skills include Python, Shell scripting, PowerShell...
. You will facilitate the timely completion of client requests, display excellent client service standards, and manage day-to-day operations... and guide them through completion. Partner with Clients, Sales, Solutions, Implementations, Client Service Managers...
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk... to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives Do Be responsible for primary user...
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk... to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives Do Be responsible for primary user...
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk... to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives Do Be responsible for primary user...
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk... to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives Do Be responsible for primary user...
. You will facilitate the timely completion of client requests, display excellent client service standards, and manage day-to-day operations... and guide them through completion. Partner with Clients, Sales, Solutions, Implementations, Client Service Managers...