and regulations. Manage vendor relationships and negotiate contracts and services. Lead IT service management, including ITIL... processes and service desk. Drive digital transformation and innovation across the organization. Develop & implement IT...
Managements in Service Desk. Perform Network Monitoring and take corrective action as per SOP - Configuring network elements..., DoS, Intrusion attempts analysis - Escalate to Network Lead for unresolved issues/escalations Expereince in Datacentre support...
Job Description Job Details Job title Team Leader – Technical Management Reports to (job) Manager – Service... infrastructure, operating converged (voice/video/data) networks, including support for CoS, QoS and related quality of service...
on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement...Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Senior...
Specialist to join a rapidly growing team. This role will be dedicated to delivering the best in customer service..., and respond to customer and internal support tickets as a part of the ZeroFox help desk workflow. Consistently leverage...