following responsibilities: Deliver customer service within service-level agreement for both quality and time Create... activities for improving customer service and troubleshooting methodologies and tools Be part in testing cycles when...
following responsibilities: Deliver customer service within service-level agreement for both quality and time Create... activities for improving customer service and troubleshooting methodologies and tools Be part in testing cycles when...
is having the following responsibilities: Deliver customer service within service-level agreement for both quality and time... activities for improving customer service and solve methodologies and tools Be part in testing cycles when preparing...
is having the following responsibilities: Deliver customer service within service-level agreement for both quality and time... activities for improving customer service and solve methodologies and tools Be part in testing cycles when preparing...
automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared...-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software...
is having the following responsibilities: Deliver customer service within service-level agreement for both quality and time... activities for improving customer service and solve methodologies and tools Be part in testing cycles when preparing...
of Web Services (REST/SOAP) Experience with ticketing systems; Service Desk, Remedy, Freshservice, JIRA etc. Excellent... to external and internal stakeholders. Work with presales and solutions engineers to guide on AAG use cases and configurations...