service-oriented working experience in technology-based instruments like XRD, XRF, OES to support various technical issues... in use of Salesforce (CRM) and SAP preferred is a plus Should have worked on remote support tools, e.g., TeamViewers, Webex, any desk...
service-oriented working experience in technology-based instruments like XRD, XRF, OES to support various technical issues... in use of Salesforce (CRM) and SAP preferred is a plus Should have worked on remote support tools, e.g., TeamViewers, Webex, any desk...
modelling Auto-Desk-Inventor, UG-NX etc., Functional Knowledge Demonstrates conceptual and practical expertise in own... analysis of multiple sources of information. Impact Impacts a range of customer, operational, project or service activities...
service-oriented working experience in technology-based instruments like XRD, XRF, OES to support various technical issues... in use of Salesforce (CRM) and SAP preferred is a plus Should have worked on remote support tools, e.g., TeamViewers, Webex, any desk...
configurations, processes, and performance metrics. Team Collaboration and Process Improvement Engage with Service Desk...
will also be considered). Experience: Prior experience in an IT Help Desk or technical customer service role is desirable but not mandatory... exceptional customer service by assisting ZPE Systems' clients with technical questions and resolving issues related to ZPE...
engineer. Access Surveillance: Monitoring of last mile copper to remote based switches / Not part of the Switching desk... alarms (Service / Performance based alarm ? Splunk ETC.) Shift Timings: 12-Hour Shifts: 4:30 AM to 4:30 PM AND 4:30 PM...
work, optimizing flexibility and productivity. What you'll do: Being part of Global Service Desk Team (Handling calls... and communication skills, good analytical skills, self-learner and Service Orientation. Need to prepare a knowledge base...
Overview: We are seeking a skilled Windows Administrator with expertise in cloud technologies and service desk...-based systems, cloud infrastructure, and providing support through a service desk, ensuring security, performance...
service desk entries including prompt, accurate and detailed notes Monitor service availability (including the underlying... Customer Experience”. Our core focus is on Quality of Service, Customer Experience, Security and Compliance. Both technical...
-implementation hyper-care support, service desk L1/L2 support handover, L3 support and problem management, system enhancement/change... and configuration, super user training, UAT, integration testing support, go live including service migration/cut-over, post...
service desk entries including prompt, accurate and detailed notes Monitor service availability (including the underlying... Customer Experience”. Our core focus is on Quality of Service, Customer Experience, Security and Compliance. Both technical...
. Specific roles will be confirmed through the interview process. At Goldman Sachs, our Engineers don't just make things... solutions. Want to push the limit of digital possibilities? Start here. Who We Look For Goldman Sachs Engineers are innovators...
- 1-3 years of experience in technical customer service/technical support or help desk support. - Professional fluency... in the Knowledge Centre; escalate cases to upper-tier engineers or other CX resources when appropriate. - Support client...
- 1-3 years of experience in technical customer service/technical support or help desk support. - Professional fluency... in the Knowledge Centre; escalate cases to upper-tier engineers or other CX resources when appropriate. - Support client...
services (ERP, infrastructure, platforms, service desk) to assist over 300K employees in creating and delivering solutions... lifecycle. The ideal candidate will have a strong background in IT service management, exceptional problem-solving skills...
), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management...-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo...
), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management...-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo...
and other user facing collateral and Service Desk Provide technical briefings to team members and management Strong sys admin... 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn...
daily operations of service desk and help desk teams to ensure timely resolution of issues. Manage escalations and ensure... and implement ITIL-based best practices and governance models for service desk operations. Drive a knowledge management system...