and well verse in Windows OS Familiar with Service Desk ticketing systems and process. Requirements Diploma/Bachelor's degree...
IT help desk services to ensure services are delivered to meet business needs and expectations, within SLA standards... and vendor/supplier); Support VOIP, conferencing and mobile service request; Take responsibility for identifying fixes for high...
, and backup operation. Work closely with Level 1 Global Service Desk to ensure the smooth escalation of problems/incidents... Perform installation, preventive/corrective maintenance, IT service, software, and solution application. Provide on-site...
Responsible for supporting the IT help desk services to ensure services are delivered to meet business needs and expectations... backups and disaster recovery procedures Support VOIP, conferencing and mobile service request Liaise with other support...
Responsible for supporting the IT help desk services to ensure services are delivered to meet business needs and expectations... backups and disaster recovery procedures Support VOIP, conferencing and mobile service request Liaise with other support...
closely with the service desk team, engineers and managers to achieve proper operation and good end-user experience... a pleasant and professional manner. Work closely with the IT Service Desk and technical support teams to provide IT customer...
, and work closely with the service desk team, engineers and managers to achieve proper operation and good end-user experience... a pleasant and professional manner. Work closely with the IT Service Desk and technical support teams to provide IT customer...
compliance/auditing, networking, storage, service brokers and build packs. Work with customer Service Desk, Event Management... with production issues. A clear understanding of cloud service and deployment models. ITIL Foundation certification...
. Responsibilities: Lead projects for infrastructure operations, including Service Desk, Windows/Linux environments, VMware..., and storage systems. Contribute to solution design and engineering in areas like Service Desk, Windows/Linux operations, VMware...
to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support. Answer... technical queries and meet operational service levels Ensure own work satisfies quality requirements and is documented...
company business requirements e.g. Service Desk, Telecoms provision and support. Answer technical queries and meet... users Supporting D&T projects/initiatives Liaise with external support organisations to ensure their service meets...
to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support. Answer... technical queries and meet operational service levels Ensure own work satisfies quality requirements and is documented...
company business requirements e.g. Service Desk, Telecoms provision and support. Answer technical queries and meet... users Supporting D&T projects/initiatives Liaise with external support organisations to ensure their service meets...
to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support. Answer... technical queries and meet operational service levels Ensure own work satisfies quality requirements and is documented...
company business requirements e.g. Service Desk, Telecoms provision and support. Answer technical queries and meet... users Supporting D&T projects/initiatives Liaise with external support organisations to ensure their service meets...
to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support. Answer... technical queries and meet operational service levels Ensure own work satisfies quality requirements and is documented...
company business requirements e.g. Service Desk, Telecoms provision and support. Answer technical queries and meet... users Supporting D&T projects/initiatives Liaise with external support organisations to ensure their service meets...
to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support. Answer... technical queries and meet operational service levels Ensure own work satisfies quality requirements and is documented...
company business requirements e.g. Service Desk, Telecoms provision and support. Answer technical queries and meet... users Supporting D&T projects/initiatives Liaise with external support organisations to ensure their service meets...
industry-leading service desk systems such as Salesforce, Jira, etc. Good verbal and interpersonal skills Strong written... enterprises deliver Kubernetes-as-a-Service across any infrastructure. The SUSE Rancher Support team...