. Proficient knowledge of performing Incident Triage while acting as a lead of first responders of a service desk supporting AT&T... and Responsibilities Acting as a Lead Tier 2.5 for Tier 2 engineer for AT&T Business Network Solution Team. Prioritizing and analyzing...
points and switches. Knowledge of performing Incident Triage while acting as first responders as a service desk supporting... Performance Monitoring Tools and Dashboards like Meraki, Aruba, Rukas, Service Now, Salesforce etc. while leveraging tools used...
Job Description: Job Description Job Summary – A senior level Application Packaging engineer to manage a project... customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies...
as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Excellent people, analytical... and technical skills and a demonstrated commitment to service excellence Excellent organizational and time management skills...