knowledge to resolve 1st and 2nd line technical queries that come in to the service desk Demonstrable knowledge/experience...1st & 2nd Line Analyst - Hybrid, Central London An urgent opportunity has arisen for a technical support analyst...
Purpose of the Role : This position is for a Trade Floor support Analyst to Support the Joint (Securities & Bank) Trade... more effective use of desk-top systems, products and services. Makes initial diagnosis of any problems and advises known solutions...
Technologies including VMWare and Microsoft Azure. Ensure that any backup / replication failures reported via the service desk..., are investigated, resolved and, if required escalated to the Senior IT Support Engineer. Excellent customer service at every...
The team you'll be working with: We are seeking a proactive and detail-oriented Level 1 Application Support Analyst... as part of a Front Office Trading Desk in London. This is an exciting opportunity to work with a diverse set of financial...
The team you'll be working with: We are looking for an experienced Level 2 Application Support Analyst as part... of a Front Office Trading Desk in London. As a key member of our support team, you'll play an essential role in maintaining the...
Cyber SOC Analyst Security Platform Administration - i.e. SIEM or EDR Technical Account Management Service Operations... attention to detail Excellent Time Management - adhering to SLA's Nice to have: ITIL service desk experience Cyber...
). Monitor service desk tickets, providing instant assistance or escalating issues to our IT MSP. Train and support users... as needed. Collaborate with external MSPs and our US-based Senior IT Analyst. What We're Looking For: Experience: Minimum of 3 years...
. Responsibilities Business Systems Lead, manage and develop the Systems Support team. Support and work closely with the Service Desk... that the Systems Support team follow best practises. Work closely with the Service Desk team with regards to issue resolution...