Administer the ManageEngine tools like OpManager, End Point central and Service Desk Plus - any two tools is mandatory... Must have 2+ year of experience on Manage Engine OpManager and Service Desk Plus Good understanding on monitoring and ITSM...
(such as the UCC Level 3 Team, Microsoft, Service Desk, etc.), managing end-to-end service delivery and much more. You’ll... and a customer service orientation Familiarity with ITIL processes and ServiceNow ticketing system Things you’ll enjoy...
of Service Desk team members as needed Skill & Experience 6+ year's technical helpdesk or technical call center experience... during entire lifecycle (from start to end) to ensure the call is resolved within the agreed Service Level Agreement (SLA) Update...
. You will be responsible to work with other teams like Service Desk etc to ensure that end to end service is getting delivered... service skills with strong attention to details and highly organized. Experience in using a Helpdesk based ticketing system...
Finance is a specialist lending desk within Investec Specialist Sectors which operates as a global team providing innovative... and forms the basis of the reporting for the desk both externally and internally and the workload develops from there in line...
Desk, Sales Operations, Finance, Revenue, Business Systems, Sales and Partners) Assist with UAT and QA testing..., naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled...
: think of APIs as a service and provide internal and external users with outstanding SLAs Basic Qualifications · Bachelor... · Ability to support a trading desk or external clients under significant time pressure · Knowledge of ElasticSearch / NoSQL databases...
, troubleshooting and resolving any issues that arise, and maintaining systems to keep them running smoothly. Process 4 IT Service.... Requirements: 3 Year as,IT Support specialist/ /Help Desk Agent L2 IT Support Management, IT Incident Management, IT...
to calls, chats & self-service tickets and perform effective triage & resolving associates technical issues & requests. Clear... of the Service team to properly manage & document customer inquiries and escalate when necessary. Follow standard service...
, complaints, and escalations. · Validating the accuracy of incident/Service request submitted by Service desk to ensure...Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Associate...
clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial... Loan Trading desk and Investment Banking's Real Estate Finance Group. The team is a multi-faceted diligence and asset...
capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support...Line of Service Advisory Industry/Sector Not Applicable Specialism Workday Management Level Senior Associate...
on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement...Line of Service Advisory Industry/Sector Not Applicable Specialism Workday Management Level Senior Associate...
as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Excellent people, analytical... and technical skills and a demonstrated commitment to service excellence Excellent organizational and time management skills...
clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial... Loan Trading desk and Investment Banking's Real Estate Finance Group. The team is a multi-faceted diligence and asset...
-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk... more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable...
-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk... more than 65,000 companies -- from startups to public companies - that rely on Freshworks software-as-a-service to enable...
, One Kroll. Responsibilities: Data Gathering: - The KYC analyst/officer is responsible for ensuring to verify customer... professionally, not missing any emails. Expects of 100% focus on ownership desk and day-to-day activities in KYC process. Being...
, One Kroll. Responsibilities: Data Gathering: - The KYC analyst/officer is responsible for ensuring to verify customer... professionally, not missing any emails. Expects of 100% focus on ownership desk and day-to-day activities in KYC process. Being...
-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk... more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable...