, Business Administration, Human Resource Management, or related fields. 3-5 years of experience in Front Desk, Customer Service... Administrator Location: Hybrid in Makati Site About Us: At hammerjack, we're not just another outsourcing company - we bring...
failures. The Systems Administrator is a service desk function reporting directly to the Service Delivery Manager. Ready... for a bright future. Benchmark 365 is on the look out to employ a System Administrator to join our service desktop team in our Cebu...
years of experience in Front Desk, Customer Service, and Administrative Support is required. Strong customer service skills... Administrator Location: Onsite in Makati About Us: At hammerjack, we're not just another outsourcing company - we bring together...
. Client Maintains a strong focus on customer service to all clients Responds to help desk requests via phone, instant... Community Outreach Mentorship Opportunities Wellness-Centric Benefits The Desktop Administrator I's ('Desktop Administrator...
required. Additional Info: Reports To: Secure Operations Team Leader Key Relationships: Service Desk Account Managers Sales Team Managing...) During daylight savings this is an hour earlier The System Administrator will work on the upkeep and management of devices managed...
network monitoring tools - Receive and manage network-related tickets from Command Center and/or service desk teams - Wireless... incidents and service requests (via ticketing system) - Monitor end-to-end Network availability and performance using enterprise...
resolutions or Reopen Cases Qualification B-Tech No. of Positions 1 Skill (Primary) DWP-USS-SERVICE DESK Employee Group Business...
Backup & Replication, & Commvault backup BMC & Solarwinds Monitoring / Ticketing CMDB CA Service Desk Manager Network Cisco... to work with people within and outside of the IT department, Customer service oriented, Excellent communication skills, verbal...
backup BMC & Solarwinds Monitoring / Ticketing CMDB CA Service Desk Manager Network Cisco Job Type: Full-time Benefits... player must be able to work with people within and outside of the IT department, 4. Customer service oriented, 5. Excellent...
backup BMC & Solarwinds Monitoring / Ticketing CMDB CA Service Desk Manager Network Cisco Job Type: Full-time Benefits... player must be able to work with people within and outside of the IT department, 4. Customer service oriented, 5. Excellent...
& MD, Pure Storage Veeam Backup & Replication Backup Commvault, BMC & Solarwinds Monitoring Ticketing CMDB CA Service Desk..., Customer service oriented, Excellent communication skills, verbal and written. English speaking mandatory (French reading...
Backup & Replication, & Commvault backup BMC & Solarwinds Monitoring / Ticketing CMDB CA Service Desk Manager Network Cisco...) in order to restore IT services within the defined Service Level Agreements (SLA). Implements policies and guidelines...
Backup & Replication Backup Commvault, BMC & Solarwinds Monitoring Ticketing CMDB CA Service Desk Manager Network Cisco HP-UX..., Customer service oriented, Excellent communication skills, verbal and written. English speaking mandatory (French reading...
which work closely with the Service Desk team and other IT Services team acting as aL2/L3 escalation point... Directory Service and Group Policy Deep knowledge of Windows Registry Knowledge of app configuration and protection...
backup BMC & Solarwinds Monitoring / Ticketing CMDB CA Service Desk Manager Network Cisco... Operation Procedures (SOP) in order to restore IT services within the defined Service Level Agreements (SLA). Implements...
escalated by the IT Service Desk and other support groups in a timely manner. Assist in recovering files and databases...
operation processes related to coding, access, desk copies, flyers, course enrollment etc. Record account related activity in... as needed on any back-office tasks. Collaborate with sales and service teams to continually improve processes and procedures...
. Qualifications Proven experience working in a service desk or technical support role. Hands-on experience with Salesforce Service..., manage, and resolve service requests and incidents in a timely manner. Assist in the administration of Salesforce Service...
experience as a super user or administrator, minimum 3 years (or other CRM tool) Effective people management skills... working in a call center or help desk environment as a manager or team lead About the Team: WeServ Systems International...
, and Jira Service Desk) Evaluate and manage the usage of Atlassian add-ons to meet team and business needs. Devise, test... (Jira, Confluence, Bitbucket, Jira Service Desk). Strong knowledge and familiarity with JQL. Microsoft Office Suite...