, Workplace as a Service, Modern Device Management including mobile devices, Intelligent Workplace Services (Service Desk, Field... Business Units (BU) Go-To-Market (GTM) Team. Working with Sales, Account Management, Business Partners, Service Delivery...
on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement...Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Associate...
on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement...Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Associate...
on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement...Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Associate...
capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support...Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate...
on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement...Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Associate...
. You will be responsible to work with other teams like Service Desk etc to ensure that end to end service is getting delivered..., Issues addressed, Service levels) Should familiar with ITIL process like Incident/Problem/Change/Release/CMDB Management...
service desk entries including prompt, accurate and detailed notes Monitor service availability (including the underlying... Customer Experience”. Our core focus is on Quality of Service, Customer Experience, Security and Compliance. Both technical...
capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support...Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate...
capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support...Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate...
Management, Microsoft Project Planning, JIRA, etc. Basic understanding of ITIL key components such as Service value system... and SAP Web IDE, OData service creation and Implementation ) ITIL 4 Certification Having implementation experience...
Management, Microsoft Project Planning, JIRA, etc. Basic understanding of ITIL key components such as Service value system... and SAP Web IDE, OData service creation and Implementation ) ITIL 4 Certification Having implementation experience...
capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support...Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate...
efficiently if any incidents arise. Operations Center offers a wide variety of services, including Service Desk for Major Incident... reliability services team, is a foundational component of SAP's Cloud Service Management strategy. We are the first point...
efficiently if any incidents arise. Operations Center offers a wide variety of services, including Service Desk for Major Incident... reliability services team, is a foundational component of SAP’s Cloud Service Management strategy. We are the first point...
as a help desk technician or in End User Computing Domain as a customer support role. ITIL qualification is preferable... future occurrences of similar issues. Develop and maintain technical documentation and procedures. Customer Service...
, complaints, and escalations. · Validating the accuracy of incident/Service request submitted by Service desk to ensure... Service Management (ITSM) process including incident, request, and problem management. · ITIL 4 certification...
-implementation hyper-care support, service desk L1/L2 support handover, L3 support and problem management, system enhancement/change... and configuration, super user training, UAT, integration testing support, go live including service migration/cut-over, post...
capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support...Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Associate...
service desk entries including prompt, accurate and detailed notes Monitor service availability (including the underlying... Customer Experience”. Our core focus is on Quality of Service, Customer Experience, Security and Compliance. Both technical...