, complaints, and escalations. · Validating the accuracy of incident/Service request submitted by Service desk to ensure... Service Management (ITSM) process including incident, request, and problem management. · ITIL 4 certification...
, complaints, and escalations. · Validating the accuracy of incident/Service request submitted by Service desk to ensure... Service Management (ITSM) process including incident, request, and problem management. · ITIL 4 certification...
Incidents, complaints, and escalations. · Validating the accuracy of incident/Service request submitted by Service desk..., with strong knowledge on IT Service Management (ITSM) process including incident, request, and problem management. · ITIL 4 certification...
analytics, reporting, or similar roles. Experience working in IT operations, service desk, or end-user computing environments...: Certifications in Nexthink or other data visualization/analytics tools are advantageous. Familiarity with ITIL or IT service...
, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500... on ITIL knowledge and acknowledged best practices. Compiles data and information for service reviews, active investigations...
provides various enabling services (ERP, infrastructure, platforms, service desk) to assist over 300K employees in creating... incident lifecycle. The ideal candidate will have a strong background in IT service management, exceptional problem-solving...
services (ERP, infrastructure, platforms, service desk) to assist over 300K employees in creating and delivering solutions... Technology - Service Management which deploys a customized Quality Management framework across the IT Service. The objective...
services (ERP, infrastructure, platforms, service desk) to assist over 300K employees in creating and delivering solutions... lifecycle. The ideal candidate will have a strong background in IT service management, exceptional problem-solving skills...
, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500... dashboards into Power BI service (cloud-based business analytic service). Responsible for performed performance tuning on SQL...
, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500... on ITIL knowledge and acknowledged best practices. Compiles data and information for service reviews, active investigations...
services (ERP, infrastructure, platforms, service desk) to assist over 300K employees in creating and delivering solutions... Technology - Service Management. The mission of Knowledge Management function is to improve EY Technology Customer experience...
, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500... will have a strong background in IT service management, exceptional problem-solving skills, and the ability to work under pressure. The Major...
, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500... will have a strong background in IT service management, exceptional problem-solving skills, and the ability to work under pressure. The Major...
Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical... & COTS applications etc. - Sound knowledge of ITIL best practices around Incident & Request Management procedures...
Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical... & COTS applications etc. - Sound knowledge of ITIL best practices around Incident & Request Management procedures...
Administer the ManageEngine tools like OpManager, End Point central and Service Desk Plus - any two tools is mandatory... Must have 2+ year of experience on Manage Engine OpManager and Service Desk Plus Good understanding on monitoring and ITSM...
, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500... with exposure to Enterprise IT, Service Management related metrics and analysis. Advanced knowledge and in depth understanding...
's global enterprise technology group provides various enabling services (ERP, infrastructure, platforms, service desk... with all stakeholders throughout the incident lifecycle. The ideal candidate will have a strong background in IT service management...
, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500..., privately held and government-like entities. Knowledge Management is a sub-function under Enterprise Technology - Service...
, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500..., privately held and government-like entities. Knowledge Management is a sub-function under Enterprise Technology - Service...