will act as a liaison to other technology functions and assure that the IT service desk ticket queue is managed in a timely... with other IT members in remote sites Laser focus on service excellence. Required Qualifications: Strong, customer and team...
Join Staff4Me as an IT Service Desk team member, where you will play a crucial role in providing first-line support.... Requirements 2+ years of experience in an IT support or service desk role. Strong knowledge of IT principles, including...
Join Staff4Me as an IT Service Desk team member, where you will play a crucial role in providing first-line support... Requirements 2+ years of experience in an IT support or service desk role Strong knowledge of IT principles, including operating...
Job Description: Join Staff4Me as an IT Service Desk team member, where you will play a crucial role in providing... or service desk role. Strong knowledge of IT principles, including operating systems, hardware, and software. Excellent...
. Your Role As an IT Service Desk Manager, you'll be at the forefront of organizing and managing IT support for our internal staff... in Kuehne+Nagel. You'll oversee the Service Desk team, the first point of contact for technical assistance via phone...
Role: Service Desk Agent Level: Junior Work Logistics : Onsite at Ayala Center Cebu Tower, Hybrid options... managing routine and non-routine IT incidents, problems, and service requests, providing effective first-level support...
Role: Service Desk Expert Level: Mid Work Logistics : Onsite at Ayala Center Cebu Tower, Hybrid options available later... on / 24/7 Predominantly Mid shift Role Purpose: To provide advanced technical support to Service Desk Agents and end-users...
to Information Technology (IT). The Service Desk Officer is responsible for call taking, problem and request logging and monitoring... all relevant information. E. Other Administrative Functions 1. Train new Service Desk personnel. 2. Perform other related functions...
Your mission As a Service Desk Escalation Lead, you will be responsible for managing and overseeing The Escalation... members are out of the office and/or ticket queue is high. Assist in training and mentoring service desk staff on effective...
Job Description: Staff4Me is seeking a motivated and customer-focused Tier 1 IT Service Desk Associate... to join our team. As a Tier 1 IT Service Desk Associate, you will be the first point of contact for our clients' IT-related issues...
of customer's environment and service delivery requirements to enable the delivery of a first class service. Process. Documents.... Service Level. Escalates issues as necessary to deliver required service level and meet or exceed customer expectation/SLAs...
). Business Awareness. Develops an understanding of customer's environment and service delivery requirements to enable the... delivery of a first class service. Process. Documents actions taken in resolving routine customer enquiries ensuring...
be your opportunity to enter this fast-growing organization. DUTIES AND RESPONSIBILITIES: Monitor and manage escalated service tickets... with multiple operating systems and platforms Excellent customer service, problem-solving, and task coordination skills MUST HAVES...
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The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first..., contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies...
. This includes handling IT Service Desk activities such as incident and service request management in accordance with IT policies... in an ITIL based environment is advantageous. Prior IT Help desk/Service Desk experience is required. Qualifications: Necessary...
. This includes handling IT Service Desk activities such as incident and service request management in accordance with IT policies...: Experience in an ITIL based environment is advantageous. Prior IT Help desk/Service Desk experience...
prioritization and time management skills Strong customer service skills and professional attitude An openness to learning new...
or Doctor accordingly Maintain high standards of customer service through handling of all customers in a courteous, friendly... is required for this position Must have outstanding customer service orientation Excellent communication skills Must be able to display tact...
or Doctor accordingly Maintain high standards of customer service through handling of all customers in a courteous, friendly... experience in the related field is required for this position Must have outstanding customer service orientation Excellent...