Job Description Years of Experience Global End User Services Requirements: Helpdesk Sr. Associate at Grade-5 position in Service Desk...
and application software, as well as desktop applications that are beyond the scope of the client’s first level help desk support... function. Provides referrals and/or dispatches to other service providers to ensure that the client’s service level...
by providing admin support including front desk duties, basic housekeeping and appointment coordination. You’ll need to ensure... we hit key performance indicators and meet our service level agreements. Meeting the clients’ facilities needs At JLL...
and queries raised by end user. Log tickets with all field information into the service desk tool... and route calls to appropriate team/vendor. Monitor the service desk tool for open and pending incidents and track for early...
Administer the ManageEngine tools like OpManager, End Point central and Service Desk Plus - any two tools is mandatory... Must have 2+ year of experience on Manage Engine OpManager and Service Desk Plus Good understanding on monitoring and ITSM...
and service-oriented where you are accountable for key performance indicators of success, such as customer satisfaction (CSAT... needed Additional Accountabilities 1) Working on Fresh desk Tickets and Phones as well for both GDS and LCC airlines. 2) Action...
on Service Desk tickets. Coordinating with IT stake holders to fix the issues. Participate in internal/external audits...
, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500..., privately held and government-like entities. Knowledge Management is a sub-function under Enterprise Technology - Service...
, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500..., privately held and government-like entities. Knowledge Management is a sub-function under Enterprise Technology - Service...
, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500... of Service Management tools as part of capturing the results of day-to-day activities in review and documenting related changes...
, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500... with exposure to Enterprise IT, Service Management related metrics and analysis. Advanced knowledge and in depth understanding...
's global enterprise technology group provides various enabling services (ERP, infrastructure, platforms, service desk... with all stakeholders throughout the incident lifecycle. The ideal candidate will have a strong background in IT service management...
documentation Respond to queries over the phone, chat or web tickets Log tickets for incidents and service requests on behalf... for incidents and service requests on behalf of IT users Proactively identify issues and resolve before they become an incident...
Job Description Years of Experience Global End User Services Requirements: Helpdesk Sr. Associate at Grade-5 position in Service Desk...
procurement support desk and ensure that all the KM’s / SLA’s are met. Deep Understanding of service desk operation. Monitor... from internal customers as well as from external vendors and delivering professional, helpful, high-quality service and assistance...
capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support...Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate...
Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap...Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Specialist...
Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical...
and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present... in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls...
Line of Service Advisory Industry/Sector Not Applicable Specialism Oracle Management Level Senior Associate... working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings...