and update the database accordingly Handling customer inquiries, requests and feedback related to service delivery... related to service delivery including contracts, service agreement and client records Conduct regular checks of renewal dates...
. Job Requirements Have experience in customer service or client relationship management. Excellent communication and interpersonal... according to client’s requirements to ensure quality and timely delivery of services and achievement of overall customer satisfaction...
: We are seeking a highly organized and detail-oriented Customer Success Executive to join our team and play a pivotal role... Service: Handle order processing, invoicing, and customer inquiries. CRM Management: Maintain accurate and up...
US-based IT service vendor Job Description Build and own the business plan for expansion of Banking & Financial... of engagement Work with the delivery team and third-party vendors to ensure that project risks are minimized and project goals...
, profitability, quality and customer satisfaction targets for the delivery across the LOBs, while also overseeing the customer... and able to work well with executive level and management staff. Delivery Lead (Associate Director) Requirements Degree...
and handover post deal closing to Service Delivery teams The role is focused on Hong Kong market. Job Requirements...US-based IT service vendor Job Description Business development and strategy for new/existing (as applicable...
(review in commercial, technical, execution, cash-flow, T&C) Strong sales and marketing sense and excellent customer service... contracts, digital offers, modernization, parts replacement service) to achieve sales target Become a trusted advisor...
in commercial, technical, execution, cash-flow, T&C) Strong sales and marketing sense and excellent customer service attitude Good... offers, modernization, parts replacement service) to achieve sales target Become a trusted advisor with assigned key...
Regional IT services and solutions provider Job Description Responsibilities As an executive responsible... for originating executive relationship and pursuit strategic deals in HK Public Sector Work with HK leadership team in shaping...
in customer engagements All About you Proven track record on consultative B2B sales of security solution technologies to FI... meet the needs of clients in Hong Kong Oversee project delivery through to successful completion while building...
Regional IT consultancy and service solutions provider Job Description Lead and manage the project delivery teams... to deliver the revenue and profit targets for the key client account. Lead and manage the customer solution team during the pre...
Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people..., high performing, customer-centric culture. We are currently seeking a high caliber professional to join our department...
out daily floor inspections of all Lounge areas Supervise F&B presentation, quality and speed of F&B and service delivery... in customer service Well organized and structured Excellent communication skills with fluent spoken English and Chinese...
that have WP & FA needs across geographies. Develop WP & FA product and service offerings The individual should develop the right... and in compliance with applicable internal policies, and external laws and regulations at a global level. Support the delivery...
to ensure delivery of service commitment to customers Process all customers' phone instructions strictly in adherence to Bank... policies and procedures of the Bank as well as regulatory requirement Strong commitment in delivering quality customer service...
or related disciplines. Minimum of 2 years of experience in project management or customer service is an advantage. Self... process for equipment to meet customer contract specifications. Serve as the communication link between the project team...
for details Customer service oriented Adaptable and flexible Pleasant personality and ability to work in teams Affinity with the... Project accurate representation of Company to clients Liaise with warehouse and logistic colleagues to ensure timely delivery...
: Client service, development of customer insights based on data, development of communication strategies and campaign plans... major communications materials including executive internal memos, executive speeches, Q&A, sensitive topic statements...
as customer change requests, evaluating impacts on service, timeline, and costs. Oversee project timelines and budgets, ensuring... responses. Lead project delivery teams to achieve revenue and profit objectives for key accounts. Maintain effective business...
developments; Provide client service support on customer enquiries and client data management; Provide support for regular... as external service providers (e.g., fund legal advisors, custodians, fund admins) is required. You will spearhead the...