for all technical issues encountered within the Network Operations Center - Ability to provide Tier4 support in a multi-tiered support... force behind our growth and our awesome brand. As a member of the Managed Services Center (MSC) team, you will provide...
to good interpersonal skills, the engineer should possess excellent technical troubleshooting skills and be familiar... Global Service Center by contributing towards additional group activities/tasks, developing new internal/external solutions...
. **THE TEAM** Responsible For: - Service Operations & Impacting issue Restoration - Driving Command Center Incident... to service architecture, both current and future. You will be an expert at articulating technical characteristics of services...
a focus on automation, Infrastructure as Code (IaC), and leveraging JSM (Jira Service Management) to enhance performance... and scalability. What you’ll be working on: Maintain automation as products to enable self-service Adhere to strict continuous...