and will deliver Fixed Architecture & Services including services deployed in Data Center in FAE scope. The role will include the... application in Data Center Engineering support to Troubleshooting e2e LCM (Life Cycle Management) CSB compliance Network...
Six Sigma or Agile methodology will be considered an asset Personal Profile: As an employee of Service Center... planning for departments under Service Center mgr responsibility Provide training and guidance to production teams on new...
clusters, Services, and Databases. Additionally, your focus will shift towards establishing key performance indicators, service...: Implement and manage Service Level Agreements (SLAs), Service Level Objectives (SLOs), and Service Level Indicators (SLIs...
artificial intelligence, hybrid cloud, infrastructure management, decarbonization and employee experience. Our aim? To deliver.... Our software development center in Athens is certified as a Great Place to Work since 2019 and as a SHARE Equality employer...
the areas of Desktop, WAN, LAN Provide support on the company's cloud call center (3CX) Installing and maintaining... intermedium knowledge or any call center experience Mobile Device Management knowledge API skills is a plus Excellent verbal...
and accomplished Lithuanian speaking Quality Analyst to enhance the competencies of individual employee’s coaching programs... calls Providing appropriate feedback to CSR's on quality of service to ensure adherence to procedures and scripts with the...
and accomplished Lithuanian speaking Quality Analyst to enhance the competencies of individual employee's coaching programs... calls Providing appropriate feedback to CSR's on quality of service to ensure adherence to procedures and scripts with the...
Employment Category: Full Time Reports to: Service Center Operations Manager Position Summary What You’ll... to escalate issues to Level 2 support when necessary. Support Analysts must work in accordance with customer contracts and Service...