(CMDB) in ServiceNow. Collaborate with IT teams to ensure accurate and up-to-date data in the CMDB. Create and manage ITIL... leadership and mentoring to junior team members. Troubleshoot and resolve complex issues related to the CMDB...
Org2org and SCIM Configuration In OKTA To manage designated technical team members To maintain CMDB & Service Catalogue... with internal OpCo's and external customers from a support perspective delivering a first-class service experience Ensure...
Engineer is responsible for the resolution of all 2nd Line incident and service requests. They will have a good understanding... Senior Desk Side and Technology Support Engineer Ensure in the maintenance of all local equipment rooms and conference room...
position supports the defining and implementing service assets (hardware, mobility devices, warranties, etc.) including... improvement of the process and service through policy and workflow updates. Support asset data review and cleanup projects...