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Keywords: Senior Service Excellence Manager, Location: Kuala Lumpur

Page: 1

Senior Service Excellence Manager

enterprise/multi-national companies End to end process design experience in BPO or share service center Preferably with Black... Proficiency in new technology and digitalization tools About us Danone Asia & Service Delivery Centre-Kuala Lumpur...

Location: Kuala Lumpur
Posted Date: 16 Apr 2025

Manager, Excellence – Customer Experience & Quality Assurance (Hospitality Operations)

Come Join our Community Today! Together, We Make Travel Better! What you'll be doing: The Customer Excellence Manager... scores. Collaborate with the Service Excellence and Customer Engagement teams to support relevant operational training...

Location: Kuala Lumpur
Posted Date: 15 Apr 2025

Reporting & Analytics Experience & Excellence Manager

& Analytics Experience & Excellence Manager is responsible for defining the service excellence strategy and roadmap for reporting...: Develop and implement a service excellence strategy for reporting and analytics Work with senior leadership to identify...

Location: Kuala Lumpur
Posted Date: 28 Mar 2025

Reporting & Analytics Experience & Excellence Manager

& Analytics Experience & Excellence Manager is responsible for defining the service excellence strategy and roadmap for reporting...: Develop and implement a service excellence strategy for reporting and analytics Work with senior leadership to identify...

Location: Kuala Lumpur
Posted Date: 28 Mar 2025

Manager, Claims Technical Excellence

on operational processes. Assist the Senior Manager to lead and coordinating the team members to achieve the company's goal... departmental service expectations and deliver excellent service quality to customer. Participate in Roadshows, Quality leaders...

Location: Kuala Lumpur
Posted Date: 16 Apr 2025

Senior Manager - Tax (Financial Services)

Line of Service Tax Industry/Sector Not Applicable Specialism General Tax Consulting Management Level Senior... Manager Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients...

Company: PwC
Location: Kuala Lumpur
Posted Date: 08 Mar 2025

Senior Manager, Customer Success Services

Job Description: An experienced people manager will lead a team of 8-10 Customer Success Managers (CSMs) within the... for driving operational excellence, building team capability, and ensuring consistent value delivery to Oracle's SaaS customers...

Company: Oracle
Location: Kuala Lumpur
Posted Date: 05 Apr 2025

Senior Manager, Service Delivery Optimization, Finance & Supply Chain Services Asia Pacific

, then take your career to the #NextLevel with BASF ! Objectives of the Position Conceptualizing and managing service delivery optimization.... Stakeholder Management: Support optimization of service relationships and service delivery satisfaction levels of regional...

Location: Kuala Lumpur
Posted Date: 17 Apr 2025

Senior Client Service Manager

. Responsibilities: Drive the Listen, Act and Deliver the Client Experience Model to recover service issues, build NPS x complaint... insights and actions with scale, speed and depth. This role listens to client voices, plans and leads the team to drive service...

Location: Kuala Lumpur
Posted Date: 16 Apr 2025

Senior Manager, Customer Service

and more. What You'll Be Doing Overseas customer service day-to-day operations and responsible for service delivery metrics. To develop... strategic CS workflow, business standards, management system, and incentive policies of customer service operations to improve...

Location: Kuala Lumpur
Posted Date: 16 Apr 2025

Senior Finance Manager (RTR - Shared Services)

excellence - "Can do" attitude. Strong customer service mindset. Strong MS Office and sound knowledge of Microsoft Outlook.... Strong written and verbal communication skills - Ability to communicate effectively with different audiences. Commitment to service...

Company: Michael Page
Location: Kuala Lumpur
Posted Date: 23 Mar 2025
Salary: 240000 - 300000 per year

Senior Specialist, Projects (Shared Service Center Business Process)

with the project manager/s to achieve operational excellence and cost efficiency. Understand regional and country specific..., then take your career to the #NextLevel with BASF ! Objectives of the Position Specialist main role are to support project manager...

Company: BASF
Location: Kuala Lumpur
Posted Date: 17 Apr 2025

Staff Reporting Services Manager

Reporting Services Manager, you will play a strategic role in shaping and securing enterprise-wide technology landscapes..., and operational excellence, driving large-scale transformation and automation initiatives. Your role will encompass platform...

Company: BP
Location: Kuala Lumpur
Posted Date: 22 Apr 2025

Service Delivery Manager

The Service Delivery Manager has primary responsibility for providing senior client management support, incorporating... service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service...

Location: Kuala Lumpur
Posted Date: 16 Apr 2025

Food & Beverage Service Manager

alike. The Food & Beverage Service Manager is concerned with the strategic management of the Food and Beverage outlets... in accordance with prescribed Hilton policies and procedures. What will I be doing As the Food & Beverage Service Manager...

Location: Kuala Lumpur
Posted Date: 16 Apr 2025

Client Services Manager

and influence growth and decision-making SG Support is looking for an ambitious Client Services Manager with at least 5 years... within designated territories (country/region), ensuring seamless communication and top-tier service delivery across multiple channels...

Location: Kuala Lumpur
Posted Date: 15 Apr 2025

T&T Manager - ETP As A Service/Opearate (Service Delivery Lead - SAP) - MY

now! Work you'll do You will be assigned as Service Delivery Manager (SDM) to manage an Application Managed Services (AMS) team... and/or coach Analyst, Consultant and Senior Consultant level members. You may be task to mentor potential Manager candidates...

Company: Deloitte
Location: Kuala Lumpur
Posted Date: 04 Apr 2025

Assistant Manager Customer Service I FX & CFDs I Dubai Market

Overview As an Assistant Manager, Customer Service, you will play a key role in overseeing and enhancing customer..., implementing service improvements, and leading a team to achieve operational excellence. You will work closely with stakeholders...

Company: SummitNext
Location: Kuala Lumpur
Posted Date: 31 Mar 2025

Service Delivery Manager

The Service Delivery Manager has primary responsibility for providing senior client management support, incorporating... service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service...

Location: Kuala Lumpur
Posted Date: 15 Mar 2025

Service Delivery Manager

The Service Delivery Manager has primary responsibility for providing senior client management support, incorporating... service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service...

Company: FNZ Group
Location: Kuala Lumpur
Posted Date: 12 Mar 2025