Senior Service Desk Analyst Are you looking to take off your career to gain unique experiences? Passionate... making on vision & roadmap of Service Operations & Customer Service Support. About the Role - Senior Service Analyst...
service desk processes and procedures, participating in KTs and cascading new process updates. Strives to continually exceed..., chats & self-service tickets and perform effective triage & resolving associates technical issues & requests. Handles...
to calls, chats & self-service tickets and perform effective triage & resolving associates technical issues & requests. Clear... of the Service team to properly manage & document customer inquiries and escalate when necessary. Follow standard service...