As a Workforce Services Senior Manager, you are responsible for Overall Delivery of WFM, Agent Performance...: Responsible for all cross-geography functional delivery for WFM, AP and Reporting for all contracts, management of the Financial...
: Workforce Services Senior Manager WORK SETUP: Return to Office Overall Purpose The Command Center Senior Manager is responsible... for Overall Delivery of WFM, Agent Performance and Reporting Functions. Responsibilities Responsible for all cross-geography...
: Service Management Senior Manager WORK SETUP: Return to Office OVERALL PURPOSE: Builds relationships with key client Director... and C-Level executives (operations and business) as well as Accenture account and delivery team leads that facilitates open...
: Workforce Services Senior Manager WORK SETUP: Return to Office Overall Purpose The Workforce Manager is responsible for managing... service offering into additional contracts. Responsible for delivery on all contracts / SLAs Focus on driving down cost...
ROLE This is a full-time Senior Manager for Management Advisory Services role at Infinnum Inc. located in Ortigas, Pasig... successful project execution. Lead and mentor a team of 5-8 consultants, ensuring high-quality service delivery. Manage client...
Contact Center Senior Manager Business Unit: Operations - Operations Fulfillment Level: Senior Manager Reporting Line...: Asst Vice President / Senior Assistant Vice President Primary Job Responsibility Accountable for ensuring the overall...
: Service Management Senior ManagerWORK SETUP: Return to OfficeOVERALL PURPOSE:Builds relationships with key client Director... and C-Level executives (operations and business) as well as Accenture account and delivery team leads that facilitates open...
career opportunity that will light a fire within you. Sr. Client Services Project Manager Location: Taguig City, PHL... The Sr. Client Services Project Manager's primary responsibilities are centered on the implementation of NICE products...
career opportunity that will light a fire within you. Sr. Client Services Project Manager Location: Taguig City, PHL... The Sr. Client Services Project Manager's primary responsibilities are centered on the implementation of NICE products...
for looking for opportunities to expand the WFM account payables and QA service offering into additional contracts Responsible for delivery... and QA Drives innovation between all WFM account payables and QA groups Accountable for keeping the Standard Delivery...
objectives. Conduct demonstrations and training sessions for clients. Oversee the timely delivery and implementation of projects...
AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Service Delivery Ops Lead Senior Manager WORK... and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act...
and features to run their mission-critical applications. The Senior Technical Delivery Manager Role is engaged with the client...'s environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management...
AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Service Delivery Ops Lead Senior Manager WORK... and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act...
an operational area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both). (Level... to protect the organization from undue risks. (Level 6) Budgeting - Develop and/or deliver budget plans with guidance from senior...
development tools and Service Delivery tools such as JIRA and ServiceNOW Flexible with proven ability to conform to shifting... development tools and Service Delivery tools such as JIRA and ServiceNOW Have experience in Hybris or Commerce Cloud (a plus)...
) or Six Sigma. Experience with project management, customer service, process quality and process optimization. Experience in... an executive level. Communicate and advocate initiatives with senior management. Drive all of our business requirements and address...
Verticurl (a WPP Company) is currently evaluating top candidates for a Senior Client Services Director to be a critical..., and business growth Work with regional heads of Client Service team, MarTech functional team and regional sales to provide...
REQ11598 Senior Host, Elite Services (Open) Position Summary Senior Host, Elite Services is responsible for maintaining... service while maintaining a professional demeanor. Primary Responsibilities Maintains a strong on-floor presence in the City...
Senior Analyst handles internal and external customer requests related to access control to DTCC/ITP applications..., manage partners (client) expectations, technical expertise and attention to detail. Our Entitlements Services Senior Analysts...