. Experimentation and a customer-centric mindset must be core to the programs to be built. Collaboration with other teams to plan... and execute against shared goals, building engaging customer lifecycle programs in results-driven environments, have proven...
are a plus. A minimum of 20 years of professional experience, with 10+ years in senior management roles. At least 5 years in a people... to implement strategic initiatives and deliver results in customer experience services. Familiarity with managed services or EOR...
media outreach Maintain and update customer relationship management (CRM) systems with accurate client information... and interactions. Collaborate with senior sales staff to prepare presentations, proposals, and reports. Initiate contact...
benefits and target. 8. Collaborate with CXM on RAN Programs for customer management and would support creating customer... different commercial models like OPEX models, CAPEX sharing, and others to optimize financial efficiency. Experience with RFI...
within a matrixed organization Engages in senior level customer meetings to discuss customer's business issues and explores data... helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing...
, ensuring prompt resolution of technical issues, and maintaining high standards of customer service. This role involves... incidents and requests are handled efficiently. oServe as the point of escalation for more complex issues or customer complaints...
quality in terms of established credit guidelines. Review and initial approval of new customer credit checklist... for completeness and credit worthiness. Initiate credits and adjustments to customer accounts within company policy limits Check...
including program benefits and target. 8. Collaborate with CXM on RAN Programs for customer management and would support... creating customer handling template. 9. Lead and guide on planning on critical ad hoc activities such as Election and aligning...
Qualitfications: At least 7 - 10 years experience in service support function with comprehensive understanding... of service management concepts, operational excellence and continuous improvement processes and procedures Experience...
Qualitfications: At least 7 - 10 years experience in service support function with comprehensive understanding... of service management concepts, operational excellence and continuous improvement processes and procedures Experience...
liaison overseeing projects at our customer experience centers, you'll be our client's point of contact as you build, manage... overseeing various client projects. During a Typical Day, You'll Collaborate with internal teams, stakeholders, senior executive...
will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it... the timely delivery of high-quality products that meet user expectations and business objectives. User Experience...
budget reporting and analysis. Supports a senior Project Manager on a large project. Qualifications Education... & Experience: B.A./B.S. in Business, Computer Science, Marketing, or in a related field Project Coordination experience...
for monthly status reports including actual vs budget reporting and analysis. Supports a senior Project Manager on a large... project. Qualifications Education & Experience: B.A./B.S. in Business, Computer Science, Marketing, or in a related...
team expands. ### Qualifications: - Experience in recruitment / Customer Success Manager roles - MUST - Experience...? We're looking for a Talent Acquisition & Client Relationship Manager to join our dynamic, fast-paced team! This role...
for monthly status reports including actual vs budget reporting and analysis. . Supports a senior Project Manager on a large... project. Qualifications Education & Experience: B.A./B.S. in Business, Computer Science, Marketing, or in a related field...
Work from Home Medical / Health Insurance Paid Sick Leave Mid-Senior Level / Manager IT and Software Computer Software... of customer interactions, face-to-face interactions, video calls, voice calls, messaging...
world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the... Microsoft Dynamics 365 (D365) software line. Role Overview Our client is looking for a talented Custom Applications Senior...
in Manila. This position reports to the Collections Senior Team Lead. Major Duties & Responsibilities Manage customer... of authority Other ad-hoc tasks assigned by manager Qualifications Education: A minimum of a bachelor’s level degree...
requirements of Head of Credit & Compliance and Risk Committee. . Use of CRM System to maximize customer experience through credit... and fosters an inclusive culture. Your Role: As a Senior Credit Analyst, you will: . Seeking experienced credit analysts to senior...