JOB PURPOSE To maintain a high level of service at Patient Services Centre (PSC). You will be part of the Patient... patient service centre operation, customer service preferably in healthcare &/or hospitality. Ability to create and maintain...
: Specific Lead a team of PSA Supervisors / Assistant Supervisors and Senior / Patient Service Associates from your assigned... assigned unit To engage (Assistant) Supervisors and Patient Service Associates minimally within the assigned unit, so...
/ outcomes in the areas of total patient experience, operational efficiency and optimal resources utilization (where applicable... Applications. Working experience in the healthcare or service industry is an advantage. Pro-active, self-motivated, with a “can...
efficient running of services and excellent patient experience ii. Plan and manage Patient Service Associates (PSAs) roster... background for Executive iii. at least 4 years of related experience in a similar capacity, preferably in operations or service...