and responsible for producing engaging marketing materials and events, as well as offering technical innovations to support sales... and marketing operations. To support ongoing data governance efforts, including but not limited to CRM data (i.e. sales pipeline...
Salesforce (PMC specific) Document product knowledge and solutions using our knowledge management system Receive, index... required; minimum of 2 years providing high quality customer service and technical support or a bachelor’s degree Highly energetic and self...
meetings between qualified leads and the sales team for further discussions and product demonstrations CRM Management: Maintain... accurate records of all lead interactions and status updates in the CRM system (e.g., Zoho, Salesforce) Collaboration...
relationships with customers to ensure continued support for company products and strategic product displays. H. Competitive... inventory checks through the salesforce automation (SFA) system. C. Bad Orders and Stock Returns Enforce policies...
Continuing Education sessions Be fully versed on functionality released with each new product upgrade Problem-Solving Works... selecting methods and techniques for obtaining solutions Documents, troubleshoots, and escalates Support issues outside defined...
: Set up meetings between qualified leads and the sales team for further discussions and product demonstrations CRM... Management: Maintain accurate records of all lead interactions and status updates in the CRM system (e.g., Zoho, Salesforce...
relationships quickly. Proficiency in CRM systems (e.g., Salesforce, HubSpot) for lead management and tracking. Highly motivated... independently and as part of a team in a fast-paced environment. Nice to Have: AU Client Support Experience Knowledgeable in...
Description : SUMMARY The Supervisor, Product Support is the tactical supervisor for all floor operations... or exceeds daily metrics, and provide first-class service to RealPage clients. The Supervisor, Product Support...
or Salesforce system will be an added advantage This job requires extensive field work by visiting jobsites and prospect customers... of providing high-quality, customer-focused products and support services to its markets. Manitowoc is one of the world's leading...
is to provide better technical support, enhancements and to take advantage of the SaaS product roadmaps and upgrades... 1832. JSC is responsible for providing back-office support to business units of Jardine Matheson (JML) by administrating...
relationships quickly. Proficiency in CRM systems (e.g., Salesforce, HubSpot) for lead management and tracking. Highly motivated... independently and as part of a team in a fast-paced environment. Nice to Have: AU Client Support Experience Knowledgeable in...
App & HubSpot APIs Advanced data management – work with custom data sets, queries, and reporting to support business...) migration projects, specifically transitioning data and processes between Salesforce (and other CRMs) and HubSpot, ensuring data...
) to support our global customers who have implemented the Instructure Learning Platform and provide them with an exceptional... questions and communications Ensure data integrity standards are maintained in Gainsight and Salesforce as it relates...
Providing world-class customer support to external and internal customers during escalated support inquiries... customer support inquiries for products, services and policies through the toll-free line, or email. Serve as a point...
product adoption, building seamless onboarding experiences, and managing automation workflows. This customer-focused position... as a primary support for new users, proactively addressing questions, troubleshooting issues, and ensuring a high level of customer...
sessions Be fully versed on functionality released with each new product upgrade Problem-Solving Works on problems... and techniques for obtaining solutions Documents, troubleshoots, and escalates Support issues outside defined parameters...
during an assigned shift between 7:30am and 7:00pm. Document customer interactions through case creation in Salesforce (PMC specific...) Document product knowledge and solutions using our knowledge management system Receive, index, and process electronic...
sessions Be fully versed on functionality released with each new product upgrade Problem-Solving Works on problems... and techniques for obtaining solutions Documents, troubleshoots, and escalates Support issues outside defined parameters...
relationships and actively support client requirements across the industry; Drive marketing, roll-out strategy for new product... for support with identifying opportunities and converting the sale; Senior leadership involvement with proposal and pitch...
by achieving the guaranteed average turnaround time, based on agreed product/process, and reducing the resolution time with agreed...: Responsible for the implementation of the entire billing process and for providing ongoing usage order management support...