: Net Promoter Score (NPS): Conduct regular surveys, identify insights, and execute the improvement plan Conversion Rate..., marketing, sales, and customer support Facilitate communication between product, engineering, design, and marketing teams...
, collaborating seamlessly with sales, solutions, product, and support teams to align customer experience strategies with the unique..., owning and improving CSAT (Customer Satisfaction), NPS (Net Promoter Score), on-time AMC (Annual Maintenance Contract...
as the pivot to bring all the stakeholders (BU, GSC (Supply chain & Logistics), LOB, R&D, Field Services, National Sales... NETWORK OF INTERACTION Major interaction parties: (Internal e.g. colleagues, Sales & Marketing Dept., Unions & etc. External...
to bring all the stakeholders (BU, GSC (Supply chain & Logistics), LOB, R&D, Field Services, National Sales etc.) together... Major interaction parties: (Internal e.g. colleagues, Sales & Marketing Dept., Unions & etc. External e.g. legal advisor...
. ~ Develop and implement Standard Operating Procedures (SOPs) to standardize store management across locations. 3. Sales... and Profitability ~ Define sales targets, develop strategies to achieve them, and ensure alignment with broader business goals...
training, explore opportunities to expand existing and leverage other services, contribute to sales with upsell opportunities... Ensure follow-up meetings with country Sales (cover E2E opportunity process, from lead to order) Share and implement...
, contribute to sales with upsell opportunities and minimize churn. Improve customer experience through ensuring that product... for each product/service Ensure follow-up meetings with country Sales (cover E2E opportunity process, from lead to order) Share...