through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital... escalations End to end traction of NPS- Net Promoter Score (Traction & Detractor Calling) Maintain tracker for Audit purpose...
(Managing all aspects of after-sales relationship post the booking stage through ensuring timely sale related documentation... to ensure that the collections are streamlined and can be brought in within the timelines Maintain a high Net Promoter Score...