as needed. What You Need: Non-negotiables 3+ years of experience in customer support team, focused on advanced triage and solving customer... issues Experience in providing Geological Information Systems (GIS), SaaS product and technical support. Tertiary...
reports for internal teams and clients Provide comprehensive support to the Customer Success team, ensuring the seamless... equivalent work experience will also be considered. 1-3 years of experience in Customer Success, ideally within HRIS, payroll...
Transform Customer Support with Tech-Powered Solutions In the fast-evolving world of nonprofit technology , our client... as a Customer Service Representative and provide top-tier support. You'll troubleshoot technical issues, assist customers...
process. This includes proposing possible solutions for situations with no pre-established answer. Add value to customer... with our internal teams to review each customer account. Be responsible for end-to-end sales/billing processes, all through order...
experience in Customer Success or Support Engineer roles for a SaaS company is a plus SaaS and B2B experience...About MoEngage MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers...
brands in the world. Description: As a Tricentis Customer Growth Account Manager (CGAM), you will be the main point... investment. Your role will involve managing customer relationships to foster ongoing engagement, accelerate time to value...
them achieve their business objectives. Customer Support: Provide ongoing support and guidance to customers, ensuring... in customer success, account management, or a related field. SaaS or technology experience is a plus. Strong Communication Skills...
As a Customer Support Representative, you will be directly responsible for assisting our clients with any inquiries... or issues via email. You will work closely with the customer support team and other departments to ensure that our clients...
experience in a Cybersecurity/SaaS solutions company and/or an enterprise software industry a plus Strong customer orientation...Job Title: Customer Success Manager About Trellix: Trellix, the trusted CISO ally, is redefining the future...
and enhancements Conduct/triage customer support issues and assign to the appropriate team or resolve where possible Escalating issues... Her oPrior exposure to customer experience within a SaaS (Software as a Service) environmen tExposure to working in fluid, high...
comprehensive support to stakeholders in managing and nurturing customer relationships. In this role, you will ensure the... customer success, consulting or account management experience for a SaaS company. Bachelor’s Degree or equivalent experience...
improvement for internal and customer-facing processes Qualifications Proven experience in consultative SaaS or B2B sales... or deepen a customer's relationship with Expertise.com. This is a remote work position on a night shift schedule. Key Metric...
working with SaaS customers, but you will also have the support of a fulfilment team for the customers on a higher tier... updates across all team members. Generate monthly and ad hoc reports as per customer and internal requests Provide support...
and technical support to new and returning customers. Qualifications: 1. Experience: customer support and/or success experience.... Total VA(s) Needed: 2 Type of Account/Industry: SaaS Target Start Date: ASAP (not accepting applicants who need to render...
Job Title: Customer Success Associate (FinTech, HR Tech, SaaS) Company: APAC FinTech and HR Tech Provider Location...: Hybrid, Makati City Position Type: Full-time Headcount: 1 Job Brief We are seeking a Customer Success Associate...
of experience in a customer support or client-facing role, preferably within a SaaS or tech environment Excellent communication...About us Omni HR is a VC-backed SaaS startup in Singapore. We free HR teams from administrative cycles by automating...
responsibility is to lead, engage, coach and support a team of Customer Success Specialists that respond to customer inquiries... Customer Success teams at a SaaS or telecommunications company. Recruitment and Training. Experience in hiring, mentoring...
About AvePoint Collaborate with confidence. AvePoint provides the most advanced platform to optimize SaaS operations... and secure collaboration. More than 9 million cloud users rely on our solutions. Our SaaS solutions are also available to managed...
About AvePoint Collaborate with confidence. AvePoint provides the most advanced platform to optimize SaaS operations... and secure collaboration. More than 9 million cloud users rely on our solutions. Our SaaS solutions are also available to managed...
(Marketing, Finance, Product, Sales, Support). Experience with Customer Success SaaS technology such as CRM, Salesforce, Tableau... setting, embody ClickUp's core values, and have a proven track record in customer success within a SaaS environment. Key...