customer support. You'll need to learn the Aloha Cloud-based products in and out. Handles backlog tickets depending on queue... and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the...
. Requirements Bachelor's Degree 4-6 years of L2/L3 level experience in a customer facing role in an application support environment...Position: Technical Support Associate Location: Philippines About LRN: Do you want to use your expertise to help people...
customer inbound issues, providing a level of quality support that results in a high degree of customer satisfaction. The... Support consultant will intake customer issues via phone or the ticketing application. The team member will quickly triage...
Responsibility Area Triage of Customer support inbox / Slack, responding to broker queries Raising bugs for relevant teams... configuration management Reporting of customer support issues Creation of Certificates of Currency Tasks and Responsibilities...
customer inbound issues, providing a level of quality support that results in a high degree of customer satisfaction. The... Support consultant will intake customer issues via phone or the ticketing application. The team member will quickly triage...
of customer satisfaction Maintain client relationships through product support Report customer feedback/issues to relevant...HyperGuest is looking for a 1st tier support to join our team in the Philippines! As a 1st Tier Support at HyperGuest...
will be our General Manager, Previous Support Manager, Onboarding Manager, Customer Success Manager and our clients. Your focus... are all inclusive and open. Essential Skills / qualifications: 5 years or more working as a Support Manager in a SaaS or similar...
will be our General Manager, Previous Support Manager, Onboarding Manager, Customer Success Manager and our clients. Your focus... years or more working as a Support Manager in a SaaS or similar business Excellent verbal and written communication...
with key customer contacts and internal NICE staff to enable efficient communication. As a Designated Support Engineer..., you manage the customer relationship from a technical support perspective. You will work closely with other individuals and teams...
, Sales, Implementation, etc. Your profile: Experience in Customer/Technical Support, preferably within a B2B SaaS environment... with our colleagues in the Customer Success team to deliver exceptional support and solutions. Establishing and maintaining inter...
hygiene and integrity to enable accurate pipeline and forecasting In the future, handle inbound customer support calls... and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the...
and forecasting In the future, handle inbound customer support calls and emails, providing operations-related oversight... and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the...
/customer support. 2+ years of hardware and software troubleshooting. 2+ years of SaaS troubleshooting experience in a level 2... has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence...
fields Experience in providing software support to non-technical users Experience working with financial/SaaS systems...Join our Enterprise, Financial Management Group Central Technology team as we support an exciting strategic program...
is the initial point of contact for Aprimo Customer Support. Key areas of focus include: Analysis of customer-reported issues... against our SaaS application in order to clearly state the impact of the issue and the need of the customer Information gathering...
. The Sales Support Analyst role is a cross functional role that requires exceptional customer service skills, critical..., order management or customer support type role. Adaptability to change and fast-paced dynamic environment Knowledge...
where everyone’s unique perspectives are valued and celebrated. 2+ years experience in a customer technical support role in a SaaS company... for responding to clients and providing first-tier support for the TITAN products. This role is an integral part of the customer...
is the initial point of contact for Aprimo Customer Support. Key areas of focus include: Analysis of customer-reported issues... against our SaaS application in order to clearly state the impact of the issue and the need of the customer Information gathering...
environment Preferred Qualifications Prior experience providing SAAS customer support Basic understanding of Supply Chain... Technical Support Engineers to join our Customer Success team. Reporting to our Revenue Office, in this role...
Description The Role Act as a Subject Matter Expert to provide high quality complex technical support to our clients... occurrences. Escalate customer issues as necessary and ensure fixes and solutions are delivered to customers in a timely manner...