The IT Support Specialist provides technical support to internal staff, troubleshooting common hardware, software... and the ability to escalate more complex issues to senior team members. As an IT Support Specialist at Smartly...
activities Minimum 5 years of experience with SaaS customer support Experience using Salesforce Service Cloud Experience... support team has the skills, knowledge, process expertise, and assets to maximize customer delight and to help drive support...
communication between customers and internal teams. The goal is to deliver top-notch technical support and build strong customer.... Offer proactive customer support and act as a Technical Subject Matter Expert (SME) during the implementation phase, providing...
and ensure customer satisfaction in Project Support and Maintenance. Demonstrate resilience and composure when facing tight... evaluate existing processes to streamline and enhance customer support activities. Learn and keep track of all the new...
You Are: 2+ years of call center and customer support/service experience 1+ years of VOIP experience (SaaS VOIP preferred) 1.... That's where you come in. We are looking for a Technical Support Representativ e (L1) who receives, records, and reconciles customer/end-user technical questions on using...
English communication skills 3+ years of experience with sales chat-based customer support or related role Comfortable...FreshChat Sales Support Representative Wing is on the exciting mission of redefining the future of work for companies...
strong technical call center skills preferably in a technical support or customer service role. Functional Knowledge of Workforce...Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing...
in a customer facing capacity and coordinate with internal organizations with Five9. Work within a 24x7x365 support environment... of AI and automation systems Must possess strong technical call center skills preferably in a technical support or customer service role...
What Enterprise SaaS Applications Support contributes to Cardinal Health The Enterprise Solution Delivery team... is searching for an Application Support Engineer to join our team. This role will primarily support SaaS applications acting...
for support for our customers, which means you have strong problem-solving and customer service skills. You are also a team player... platform for SaaS and data management to optimize SaaS operations and secure collaboration. More than 9 million cloud users...
**PLEASE DO NOT APPLY FOR THIS POSITION IF YOU DO NOT HAVE AT LEAST 2 YEARS OF EXPERIENCE IN CUSTOMER SUPPORT ROLES... will be part of a shared team that will support a few clients simultaneously by phone, email, and chat. Provide customer support...
**PLEASE DO NOT APPLY FOR THIS POSITION IF YOU DO NOT HAVE AT LEAST 2 YEARS OF EXPERIENCE IN CUSTOMER SUPPORT ROLES... of a shared team that will support a few clients simultaneously by phone, email, and chat. Provide customer support by phone...
. We turn things upside down with enterprise SaaS solutions rooted in beautiful design, exceptional customer value and easy... of customers. About The Role As an techops support engineer, you will be responsible for managing the incident response lifecycle...
of Customer support inbox / Slack, responding to broker queries Raising bugs for relevant teams to resolve & tracking... Reporting of customer support issues Creation of Certificates of Currency Tasks And Responsibilities Monitor, respond...
As a Technical Support Specialist, you are the first line of defense in solving customer problems. You'll become a part... to independently learn and investigate complex customer queries 2-3 years technical support experience in a customer facing role...
. Collaboration: Work closely with Development, Product, DevOps, and Customer IT groups to support Windows Server & IIS related... to facilitate a carbon neutral future. What we do Our innovative SaaS solutions increase efficiency and boost sustainability...
of multiple SaaS platforms, managing Google Workspace (experience with Microsoft and AWS is also acceptable), and remotely... troubleshooting hardware issues-all while delivering exceptional customer service to your colleagues. As part of a growing...
communication between customers and internal teams. The goal is to deliver top-notch technical support and build strong customer.... Offer proactive customer support and act as a Technical Subject Matter Expert (SME) during the implementation phase, providing...
40,000 Summary: Join GOTEAM as a Technical Support Representative, where you will provide the highest level of customer service.... Report potential issues and customer feedback to the Senior Technical Support and VP of Operations. Respond to customer...
customer support. You'll need to learn the Aloha Cloud-based products in and out. Handles backlog tickets depending on queue... and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the...