office. Provide a high level of customer service while supporting staff in a fast-paced environment. Support includes...SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line...
in Cebu City, Philippines Role Description A Frontline Support Engineer works as a technical resource within our Customer...We currently have exciting opportunities for Software Support Engineers to join our expanding team at our offices...
systems and networks. Collaboration: Work closely with Development, Product, DevOps, and Customer IT groups to support... to facilitate a carbon neutral future. What we do Our innovative SaaS solutions increase efficiency and boost sustainability...
knowledge across the customer base through a combination of educational support and ongoing contribution to the customer facing... resolutions to customer queries. Consistently improve and streamline internal processes that will aid the support team...
-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support... Essential: Bachelor's degree or applicant with experience working in a customer support role Fluent spoken/written English...
, or equivalent work experience required. 5+ years' technical customer service experience, preferably in technical support. Minimum... career opportunity that will light a fire within you. So, what's the role all about? As a Technical Support Engineer...
systems and operations. You should be adept at managing a variety of tasks, including the administration of multiple SaaS... hardware issues-all while delivering exceptional customer service to your colleagues. As part of a growing organization...
-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support... Essential: Bachelor’s degree or applicant with experience working in a customer support role Fluent spoken/written English...
technology and processes to improve our support delivery capabilities in the SaaS space. This is an excellent opportunity...'s goal to provide best of class support RESPONSIBILITIES INCLUDE: Providing real time responses to customer inquiries...
is the initial point of contact for Aprimo Customer Support. Key areas of focus include: Analysis of customer-reported issues... against our SaaS application in order to clearly state the impact of the issue and the need of the customer Information gathering...
is the initial point of contact for Aprimo Customer Support. Key areas of focus include: Analysis of customer-reported issues... against our SaaS application in order to clearly state the impact of the issue and the need of the customer Information gathering...
a motivated Technical Support Specialist (Tier 1/2) to join our Customer Support team. This role is perfect for someone who enjoys... questions, and ensuring a positive user experience. Key Responsibilities: Customer Support: Provide timely and friendly...
of authentication technologies (SAML, JWT). Basic understanding of SaaS integrations. 1+ years of experience in customer support via... of escalation for other support agents when they need help answering customer queries or working directly with customers...
written and spoken English communication skills 3+ years of experience with sales chat-based customer support or related role...FreshChat Sales Support Representative Wing is on the exciting mission of redefining the future of work for companies...
support. We are actively engaged in evaluating and implementing new support processes and tools to help meet SaaS customer... and processes to improve our support delivery capabilities in the SaaS space. This is an excellent opportunity to learn and use...
in a wide array of configurations and customer environments both remotely and on-site. Providing direct support to customers... functionally in a customer facing capacity and coordinate with internal organizations with Five9. Work within a 24x7x365 support...
to collaborate with their team, peers, and internal customers. Hostaway is a SaaS startup that is transforming the vacation rental... competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth...
overtime What you will bring to the team: Minimum 1-3 years of experience in Customer service and support or similar role... That's why we pledge to support and empower our people to make a positive impact when working hand in hand with our business to drive...
markets. You'll master our B2B SaaS product portfolio and provide expert support to help customers maximize their short-term... to collaborate with their team, peers, and internal customers. Hostaway is a SaaS startup that is transforming the vacation rental...
Position Summary: Our client is seeking a highly motivated Level 1 Software Support Specialist to join our customer... support team. This individual will serve as the first point of contact for customer support requests via email and ticketing...