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Keywords: SaaS Customer Success Lead, Location: New York City, NY

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Senior Technical Success Manager

our clients adapt, thrive, and lead with confidence. We are looking for a Senior Technical Success Manager (TSM...) to join our Customer Success team. In this role, you will serve as a trusted technical advisor to a portfolio of strategic customers...

Company: AppsFlyer
Location: New York City, NY
Posted Date: 07 Nov 2025

Client Success Manager - Loqate

we are looking for Proven experience working within a sales or customer success organization, preferably in a SaaS or technology-driven... Success Manager to help drive engagement and retention across our diverse customer base of 1,100+ accounts. This role...

Company: GBG
Location: New York City, NY
Posted Date: 26 Sep 2025

Client Success Manager - Loqate

we are looking for Proven experience working within a sales or customer success organization, preferably in a SaaS or technology-driven... a Client Success Manager to help drive engagement and retention across our diverse customer base of 1,100+ accounts. This role...

Company: GBG
Location: New York City, NY
Posted Date: 24 Sep 2025

Senior Account Executive (Sales) Healthcare SaaS Technology

Senior Account Executive – Post-Acute Care / Skilled Nursing Facility / SNF SaaS Location: Remote (25–50% travel..., and contracting. Lead conversations with clinical leadership, operations teams, administrative departments, and executive decision...

Posted Date: 10 Dec 2025
Salary: $125000 - 150000 per year

Vice President, Sales Operations - Saas

funnel. Collaborate to fine-tune lead scoring, messaging, and content. Product & Customer Success: Provide market feedback... to Product teams; ensure smooth customer onboarding and renewals by coordinating with Customer Success and post-sales teams...

Company: SymphonyAI
Location: New York City, NY
Posted Date: 06 Dec 2025

Director, Sales Operations - Saas

funnel. Collaborate to fine-tune lead scoring, messaging, and content. Product & Customer Success: Provide market feedback... to Product teams; ensure smooth customer onboarding and renewals by coordinating with Customer Success and post-sales teams...

Company: SymphonyAI
Location: New York City, NY
Posted Date: 05 Dec 2025

VP of Engineering (Fintech / SaaS)

, this is your opportunity to lead the next stage of growth. Position Overview The VP of Engineering (Fintech / SaaS) will lead the design... processes, and deliver secure, compliant SaaS products at speed. Key Responsibilities Lead and mentor a growing team...

Company: Mai Placement
Location: Brooklyn, NY
Posted Date: 07 Oct 2025

Group Manager, Customer Strategy & Operations

As a Group Manager of Customer Strategy & Operations, you will play a critical role in driving customer success... our Customer Success (CS) teams deliver measurable outcomes, reduce churn, and accelerate customer expansion. This role requires...

Posted Date: 17 Dec 2025

Manager, Customer Sucess

. Required Qualifications 7+ years in consulting, customer success, or professional services for enterprise SaaS, with hands-on experience... for customers and employees. Job Description: Role Overview As a member of Uniphore’s Customer Success team, the Customer...

Company: Uniphore
Location: New York City, NY
Posted Date: 14 Dec 2025
Salary: $106400 - 146300 per year

VP, Customer Excellence Product Management and Portfolio Strategy

vision, strategy, and roadmap for the entire Customer Excellence product portfolio. This executive will lead the evolution... on innovation, customer value, and differentiation in an AI-native world. Lead the development and execution of the product roadmap...

Company: ServiceNow
Location: New York City, NY
Posted Date: 04 Dec 2025

VP, Customer Excellence Product Management and Portfolio Strategy

vision, strategy, and roadmap for the entire Customer Excellence product portfolio. This executive will lead the evolution... on innovation, customer value, and differentiation in an AI-native world. Lead the development and execution of the product roadmap...

Company: ServiceNow
Location: New York City, NY
Posted Date: 04 Dec 2025

Director, Customer Solution Engineering at VC-backed AI platform for marketers

future of customer success. Location: New York, USA or San Francisco, USA Why this role is remarkable: Lead the... Job Description: Lead the charge as Director, Customer Solution Engineering, building and scaling a 10-person team that owns the entire...

Posted Date: 29 Nov 2025

Head of Customer Expansion

of Customer Expansion reports to the VP of Customer Success and leads the strategy and execution of customer growth, systems... innovation, ownership, and experimentation. Requirements 5+ years of experience in Customer Success, Operations, or Growth...

Company: Upfluence
Location: New York City, NY
Posted Date: 26 Nov 2025
Salary: $120000 - 170000 per year

Head of Customer

across customer onboarding, support, and success. Manage customer relationships and lead by example, setting and maintaining a high... City. The Role As the leader of the Customer team, this individual will manage customer success, onboarding...

Company: Air
Location: New York City, NY
Posted Date: 20 Nov 2025

Customer Marketing Manager

with and goodbye to the risk and pain of switching. We are growing fast and looking for a Customer Marketing Lead to join our team..., partnering closely with Customer Success, Sales, and Product Marketing to launch impactful campaigns, build a customer advocacy...

Company: DoorLoop
Location: New York City, NY
Posted Date: 18 Nov 2025
Salary: $125000 - 165000 per year

Customer Operations, Strategic Planning

. Requirements: 8+ years in customer analytics, customer success operations, or revenue analytics within a B2B SaaS environment...) organization. We partner with Customer Success, Onboarding, Support, and Professional Services to deliver data‑driven insights...

Company: monday.com
Location: New York City, NY
Posted Date: 25 Oct 2025
Salary: $150000 - 170000 per year

Senior Team Lead, Sales Development Representatives

Squarespace is looking for a Senior Team Lead, Sales Development Representatives to build and scale our next-generation... Business Acquisition (AE) team. Collaborate closely with Account Executives to optimize lead flow, feedback loops...

Company: Squarespace
Location: New York City, NY
Posted Date: 14 Dec 2025
Salary: $106250 - 143750 per year

NICE CX-One Lead Engineer

rate exceeds 25%. Job Description Miratech is seeking a skilled NICE CX-One Lead Engineer to contribute to a large...-scale customer experience transformation initiative for a Global leader in the Healthcare industry. In this role...

Company: Miratech
Location: New York City, NY
Posted Date: 13 Dec 2025

Operational Risk Management Lead

for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company..., no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50...

Company: Deel
Location: New York City, NY
Posted Date: 12 Dec 2025

Product Design Lead

. This role is a fit for a senior designer with deep SaaS experience, strong product sense, and a habit of using data and customer...Job Title: Product Design Lead Job Overview We are looking for a Product Design Lead to own the end to end product...

Company: IKR Enterprises
Location: New York City, NY
Posted Date: 11 Dec 2025
Salary: $16000 - 20000 per year