. Coordinate to Achieve SLA requirements. Security Incident Management. vendor coordination to solve technical issues on time...
spare parts and materials carefully and sparingly. Can fix and make up things quickly within the SLA. Responsible...
. Understanding of Procurement concepts and principles Target oriented with strong focus on meeting SLA Commitments Eye for detail...
SLA's are in place and are adhered to through administration of KPIs. Maintain an in-depth understanding of local...
service delivery performance and ensure the SLA/KPI’s are complying Add value to the client’s business by either presenting... proposals with ROI models etc. Implement CAFM system on the contract and ensure 100% KPI/ SLA compliance as per contract...
of tickets with quality and within SLA Qualification: Bachelor's degree in information technology. Professional Experience...
plant etc. with SLA/KPI and tracking their performance. · Responsible for and managing cost efficiently expenditure...
improvement and value creation Hard Skills - Reporting skills, Risk analysis and mitigation planning, SLA/KPI understanding...
in understanding customer contracts, scopes, SLA management. Hands-on Project Planning, – Resource estimation, delivery schedules...
(To satisfy our shareholders and customers, what business processes should we excel at?) 95 % OLA / SLA according to definition...
in a timely manner to services issues and requests from users within SLA Installation of hardware and software in computer...
of development, support, enhancement and integration. Job Outline: Dealing with software application vendors to ensure SLA...: Dealing with software application vendors to ensure SLA's are being met. Working with vendors to support and maintain Tier 1...
to ensure deliverables are met in terms of quality, quantity and timelines against the agreed SLA. Ensure data consistency... to ensure deliverables are met in terms of quality, quantity and timelines against the agreed SLA. Ensure data consistency...
high levels of service and support as per contracted Service Level Agreement (SLA). · To participate in property level... as per contracted Service Level Agreement (SLA). · To participate in property level, corporate initiated, technology implementations...
that enhance project efficiency. Ensure seamless communication and integration of IT systems into project workflows. SLA (Service.... Collaborate with relevant departments to address any SLA deviations promptly. Process Improvement: Identify opportunities...
matrix. Ensuring quality service to internal/external customers through adherence to agreed SLA’s for processing cases... completion of cases within prescribed TAT and full adherence to SLA with Business Group. Prompt resolution of all issues...
the efficient delivery of IT services in line with SLA commitments, ensuring high levels of client satisfaction and cost...