performance, and strong relationships. You’ll lead a team of 10–30 agents, oversee their work, and help our practices run... efficiently. Key Responsibilities: Be the “face of Janie” for assigned clients—build trust and drive retention Support Janie...
Contract management Operations Drive client satisfaction and client retention Coaching and developing customer support... agents Develop and enhance customer support processes, to enhance the customer journey Draft and implement customer...
management Operations Drive client satisfaction and client retention Coaching and developing customer support agents...