Document requirements based on gathered requirements, workshops, and signed off BRS documents. Map process flows including... charts, process mapping, and process improvement background. Ability to translate highly technical information into easily...
improvement of services and operations, and upon request participates in process and service improvement projects Proactively... initiates process improvements and closes knowledge gaps within assigned teams to improve performance Qualifications Bachelor...
practices, coupled with BPO experience. This role requires expertise in managing accounts payable and receivable while ensuring.... Accounts Payable and Receivable o Process and monitor accounts payable, ensuring accurate and timely payments. o Manage...
of services and operations, and upon request participates in process and service improvement projects Proactively initiates... process improvements and closes knowledge gaps within assigned teams to improve performance Job Qualifications: Bachelor...
Talent Acquisition Specialist handles end-to-end recruitment process from sourcing to job offer, creates and executes... with hiring managers with both the local operations and Business Units. Accountabilities: End to end recruitment process: sourcing...
With at least 2 years of work experience as a Training Manager in a BPO Setting Experience in Telco accounts/campaigns Good...% Onsite Night shift By Applying, you give consent to collect, store, and/or process personal and/or sensitive information...
practices, coupled with BPO experience. This role requires expertise in managing accounts payable and receivable while ensuring.... Accounts Payable and Receivable o Process and monitor accounts payable, ensuring accurate and timely payments. o Manage...
management, business process management and security maintenance while ensuring minimal impact to our Clients and employees... or a BPO environment preferred Project Management qualifications will be highly regarded (Prince2) High level of experience...
and oversee day-to-day administrative tasks, including processing, downloading, and saving documents. Process specialized... or background in a legal firm is a plus but not required. Team Leaders with BPO experience are highly qualified for this role...
as the primary point of contact for customer throughout product delivery process as well as for customer inquiries... as required by management Perform regular reconciliation of customer profile accounts Maintain customer coupon codes and redemption process...
to their different business development processes anchored on an established proposal process and include pre-bid processes that include... ongoing needs of the organization. Main Activities and Responsibilities: . Manage proposal response process, including...
in-depth knowledge and experience. Solves complex problems. Contributes to process improvements. Uses best practices... experience Preferably from a BPO or Shared Service organization Strong accounting, analytical and research skills Good...
communication with the Supervisor and Exhibition Management throughout the entire debt collection process. Responsibilities: Debt... teams to ensure their involvement and knowledge of the debt collection process. Organize and attend pre-show meetings...
business development processes anchored on an established proposal process and include pre-bid processes that include lead... ongoing needs of the organization. Main Activities and Responsibilities: . Manage proposal response process, including...
an experienced Quality Analyst to lead and establish a comprehensive quality audit program for our hybrid BPO operations. This role... performance. Deliverable: Quality Audit Framework: A fully documented audit process, including KPIs, quality parameters...
BPO operations. This role will focus on designing, implementing, and managing quality controls for both back-office...: A fully documented audit process, including KPIs, quality parameters, and methodologies for sampling calls and transactions...
Undergraduates with at least 1 month of experience in BPO voice College graduates with no experience are welcome to apply! With good... Offer + 10% Night Differential + HMO coverage on Day 1 VIRTUAL HIRING PROCESS ONLY APPLY NOW! Job Types: Full-time, Permanent...
for executing the tasks assigned by the project manager which generally entail: conducting process discovery & walkthrough... validating information and data used for developing project deliverables identifying process and/or performance gaps...
client base spans industries like BPO, IT, Banking & Insurance, Airlines, FMCG and more. Our skilled 250 team members... in a voice process 6+ months of Collections or Sales experience Flexible with work hours, schedule and arrangement Willing...