. Familiarity with remote desktop applications and help desk software Soft Skills Teamwork Good organizational and time management... Must have previous experience in a service desk or technical support role minimum 2yrs At least 4-years' experience in Customer Support...
Teams, SharePoint, OneDrive) · Knowledge on IT desktop remote tools · Good analytical and problem-solving skills...· Assist in handling and processing of requests in IT Service Desk Jira Tool. · Assist in technical and desktop...
, Desktop Engineering, and project specific assignments as needed. Act as a first line resource on all support issues.../requests into English within the Service Management tool so that 2nd & 3rd line teams can understand. Using remote control...
Desktop and Laptop hardware support experience Understanding of LAN/WAN technologies and protocols Preferred Excellent...Req Number R3578 Employment Type Full time Worksite Flexibility Remote Who We Are CAI is a global technology services...
; Provides on-site and remote technical support to clients; Performs systems modification, integration, and maintenance... available devise such as desktop/laptop, iPad, mobile and the like; Prepares project costing and work program; Structures a detailed...
and printers through Group Policy. Utilize common technology support tools such as Remote Monitoring and Management (RMM), Intune..., OneDrive. Provide Active Directory support, including user management, password resets, and troubleshooting network drives...
Description The Fast Response Technician is responsible for remote management support for multiple client networks..., including desktop, server, network, and mobile device support. Responsibilities Include But Are Not Limited To Responsible...
this role, you will provide end-user desktop support to multiple users at multiple locations running Windows, Exchange... world class desktop support and end-user server administration for all client issues while responding to Level 1 and 2...